Andy Sims

Experience

• 

  PACSUN

  Sept 2007 - Mar 2010

  Assistant Manager

  Pac Sun was the first time I had ever been promoted at a job, also the first time I had been put into a leadership role. It helped me become truly responsible in my work habits and fine tune my customer service skills.

• 

  Georg Fischer

  May 2010 - Oct 2010

  Molding Specialist

  This job was a great work experience due to the extreme conditions it put me through. I worked 46 hour weeks, no air conditioning and on 12 hour 7pm to 7am shifts. Having a job in a factory helped me appreciate past jobs and will continue to help me appreciate new ones.

• 

  Apple

  Oct 2010 - Sept 2011

  Family Room Specialist

  Working at Apple was a phenomenal experience for me, not only did I received on-the-job training, but its great to work in a busy environment that demands high quality service. I was promoted twice in my short time there, starting as a Specialist (Salesman), became part of the Visual team, and then went on to be a mobile repairs team member.

• 

  Putnam City Schools

  Sept 2011 - Dec 2013

  Apple Specialist

  This job is where I’ve seen the most responsibility as an employee. I am the lead Apple technician for a district that has about 2500 Apple computers. I set the machines up for compatibility in a Windows heavy environment, perform maintenance on malfunctioning machines, train new employees on daily procedures all while continue to turn experiences into knowledge in an fast paced and growing field of work.

• 

  University of Central Oklahoma

  Dec 2013 - Aug 2016

  Apple Certified Technician/ Executive Tech Support

  Resident Apple Technician for University of Central Oklahoma.Apple Technician for Central Tech Store on Campus. Providing support for all student Apple devices. Daily Support for over 500+ for OSX and iOS devices of all generations. Initial setup and distribution of all new OSX and iOS devices.JAMF Systems Administrator.

• 

  Global Payments Inc.

  Aug 2016 - Sept 2021

  • Senior Manager, User Support Services

    Mar 2020 - Sept 2021

  • Manager, IT Sales support

    Oct 2017 - Mar 2020

  • User Support Specialist

    Aug 2016 - Oct 2017
• 

  Maven Wave, an Eviden Company

  Mar 2022 - Apr 2023

  Deployment Specialist
• 

  Eviden

  Apr 2023 - now

  Deployment Specialist