Daniel Mac Naughton

Experience

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  Grand Rapids Dental

  Jan 2001 - May 2015

  Information Technology Manager

  Provide full IT support for Grand Rapids Dental and its three locations. Duties include hardware and software support, system integration, data management, help desk, and other IT functions. Work for GRD in the capacity of financial analyst and develop reporting tools through Microsoft Office. Integrated GRD with system processes by implementing Lean/Six Sigma methodologies. Develop new infrastructures for multiple locations in order to create a more competitive and unified business platform. Supervise efforts of up to 9 direct reports for internal dental systems, back end office automation and internet technologies.o Optimized business performance by designing and implementing organizational value-streams to evaluate efficiencies of operations. o Developed and implemented standard operating procedures in key jobs to improve reliability and cross-training.o Succeeded in implementing a 3 year plan for the organization to go paperless. This included increasing organizational depth of knowledge, a robust backup system and a document control system.o Aided GRD with profit/loss predictions by evaluating and analyzing current business practices and developing a new platform based on current trends in technological development.o Constructed a new IT infrastructure for multiple GRD locations. Each IT environment required specific needs, remote communication and a stand-alone database platform. o Created a financial portfolio for a potential 4th practice location. The location required researching its current and future customer base, asset and liabilities, goodwill value and financial statements. o Developed the company Website and helped marketing find new ways to attract customers through the use of information technology advancements. Show less

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  United Solar Ovonics

  Feb 2007 - Nov 2012

  Project Manager / System Engineer

  Develop new standards of operation in a global market. Lead cross functional teams that guaranteed process excellence through audits, kaizen events, six sigma teams, and other Lean tools. Effectively manage and support the highest standards of quality per customer demands. Build relationships with vendors to create a budget conscious solution and improve the supply chain timelines. Trained lean/six sigma methodologies to develop lean “thinking” across the organization. Boosted staff performance by implementing standardized training and accountability for 22 direct reports.o Developed an ISO compliant document control system for the company intranet.o Produced monthly profit/efficiency reports for company stakeholders. o Created presentation boards for management walkthroughs.o Trained employees in a cross-functional job matrix program.o Educated and trained employees in lean/six sigma methodologies by implementing a continuous improvement, organization-wide, profile.o Attended a week long process improvement seminar in Baltimore. Developed a presentation for the management team to explain lessons learned and potential system improvements for the organization.o Co-Partnered with operations to develop a supply-chain Kanban improvement system Show less

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  Erwin Quarder Inc.

  Apr 2015 - now

  Information Technology Manager

  Formulate and present high-ROI business case strategies while providing new age technology solutions. Derive cost saving measures through in-depth business analysis and information technology realignment. Collaborate with all levels of management in order to streamline department upgrades, assist end-users and launch organization wide value initiatives. Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity. Optimize and manage the Microsoft Server Infrastructure (2003 -2012), including roles, services, profiles, etc. across multiple locations. Develop, deploy and manage Hyper-V systems for global partners. Manage and direct contract help, provide managerial /technical oversite for remote location, and vendor relationships. o Increased network efficiency by 15% by re-configuring routers between sites, IP Sec LAN-to-LAN VPN tunnels.o Reduced cost by 25% through aggressive negotiation of contracts and pricing on budgeted hardware/software purchases and consulting services.o Streamline the IT function by separating support tasks, creating new leadership positions and implementing best practices resulting in savings of $30000.o Planned, designed, installed, troubleshot, and repaired LAN, WAN, and telecommunication hardware and software, and fiber and copper media.o Provided expert management and assistance with system migration from old to new applications, including creating custom reports to improve the functionality of legacy systems.o Increases process efficiency by 60% through software development, ERP modifications and department reporting.o Decreased plant wide usage of paper products by 20% through technological upgrades.o Increased security profile of the organization by launching an IT awareness program, delivered through monthly newsletters and technology alerts. Show less