Bevis Bondzie

Bevis Bondzie

Account Management/Customer Service Administrator

Followers of Bevis Bondzie230 followers
location of Bevis BondzieChelmsford, England, United Kingdom

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  • Timeline

  • About me

    Systems and Business Intelligence Analyst at BGIS UK

  • Education

    • Dame Alice Owens

      2003 - 2005
    • St. Johns Senior

      1998 - 2003
    • Kingston University

      2005 - 2009
      Bachelor of Arts (BA) Business Management
  • Experience

    • ACM Environmental PLC

      Mar 2010 - Nov 2014
      Account Management/Customer Service Administrator

      • Took sole responsibility for quoted repair work required on machinery, which generated thousands of pounds in revenue. • I was also in charge of maintaining the recycling product spreadsheet, as well as logging machinery breakdown calls, and the ordering of recycling products via the purchase order system. • I also provided admin and sales support for the senior account management team. This consisted of assisting with orders of specific items for clients, as well as meeting clients face to face on occasion, to assist with dealing with issues and queries. Show less

    • Foreign & Commonwealth Office

      Nov 2014 - Oct 2015
      Business Support Officer

      • Taking highly detailed minutes during meetings as well as booking meeting rooms• Using complex company specific systems to upload sensitive data, as well using these systems to search for sensitive information that would aid the case that I was assisting on• Transporting sensitive data to and from our stakeholders across London, as well as conducting meetings with these stakeholders• Liaising with ex members of staff to arrange re-attendance, to provide evidence/information in connection with the case I was working on Show less

    • London School of Business and Finance LSBF

      Oct 2015 - Sept 2016
      Student Finance Support Advisor

      • Dealing with issues raised by students concerning their student finance, on a face to face basis• Liaising with Student Finance England on a frequent basis via telephone and email, to efficiently assist students with their queries• Assisting students (mainly from an International background) with their student finance applications to ensure that they were completed accurately, thus ensuring no delays in payment• Chasing the status of students who had previously attended the school but had stopped attending, using the registration spreadsheet Show less

    • City of London Corporation

      Sept 2016 - Oct 2021

      • Dealing with completion of asset uploads onto CAFM system • Being sole point of contact for CAD updates • Responsible for management of report generation from CAFM system in order to identify specific trends • Being sole point of contact for CAFM system issues, logging tickets and pursuing responses until full resolution • Assisting the Contracts team with soft market testing analysis of CAFM systems •Conducting trend analysis and scheduling of PPM and reactive jobs •Uploading and maintaining compliance documentation Show less • Dealing with client issues regarding maintenance defects internally or on any one of the sites managed by us and ensuring these are accurately logged on our CAFM system• Assisting building/facilities managers on site visits to provide expertise • Monitoring budgets for sites and raising purchase orders for work carried out by subcontractors, in accordance with said budgets • Training new starters as well as current staff on how to use the self-service customer portal, as well as other intricate systems Show less

      • CAFM (Computer Aided Facilities Management) Database Coordinator

        Mar 2019 - Oct 2021
      • Property Service Desk Coordinator

        Sept 2016 - Mar 2019
    • BGIS UK & Europe

      Oct 2021 - now
      Systems and Business Intelligence Analyst
  • Licenses & Certifications

    • IOSH Managing Safely

      Mar 2016
    • Foundation certificate in Human Resource practice

      CIPD
    • Associate

      Institute of Workplace and Facilities Management
      Sept 2019