Radhi Muhammad

Experience

• 

  Lowe's Home Improvement

  Jan 2004 - Jan 2013

  Sales Operations Analyst

  Responsible for the overall sales and merchandise maintenance of the Seasonal and Outdoor Power Equipment Department. Maintain the department according to company merchandising standards and store operations policies. Maximize sales of department merchandise related products. Ensure that all merchandising and operational activities take place on a consistent basis. • Scrubbed data against itself and against other data sets to find matched and unmatched fields for weekly cycle counts for shrink reduction and inventory accuracy• Responsible for ordering products from vendors• Generated customized count reports to illustrate provider data diversity and disperse for management’s requests & insert pivot tables on the result set for managers to communicate the results with administration as well as employees• Enrolled in management program for advancement in Lowe’s company• Have continually been above plan in margin and sales YTD Show less

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  Florida Marlin's Minor League Baseball

  Jan 2007 - Jan 2008

  Head Strength and Conditioning Coach

  Direct oversight of the largest team of #1 prospects of the Florida Marlin’s Organization.Directed staff in providing efficient and precise athlete performance via a consolidation of strength and conditioning activities.• Directly supervised 35 players.• Interacted directly with senior level managers, advisory committees and workgroups to ensure MLB and Florida Marlin’s business area concerns are communicated and addressed.• Managed an operating budget of $500,000 in compliance with MiLB, MLB, and Florida Marlin’s requirements.• Partnered with Florida Marlin’s senior managers to implement a change management plan via efforts to re-design the Florida Marlin’s prospects to reflect an organization that was structured to support the needs of the MLB team. This was accomplished by feedback from front office workgroups comprised of experts from the National Strength and Conditioning Association and American College of Sports Medicine in areas that the Florida Marlin’s supported. Partnerships were also formed with Human Resources to review and restructure position descriptions that were directly aligned to capture candidates that possessed and demonstrated the skills and knowledge areas that were needed to support our players.• Conducted briefings to subordinate staff and senior managers to provide status on Florida Marlin’s performance operations and program activities. Show less

• 

  Perfect Competition

  Jan 2008 - Jan 2010

  Director of Performance

  Served as principal advisor to Performance Director, General Manager, and Owner (senior executive level) on administrative management and business operation activities in the conduct of functional integrations of programming and management opportunities at Perfect Competition.• Directly supervised 25 staff; 3 Performance Coaches, 22 Interns• Performed oversight and management of $2M budget; projected resources, managed financial risk by implementing reporting controls for Perfect Competition offices.• Effectively led projects by identifying needs that aligned with organization priorities; identified needed resource requirements, milestones, risk strategies, outcomes and evaluation metrics.• Provided authoritative advice to senior management relating to Perfect Competition policies, program and strategic planning; internal/external communications and sales; program development and oversight; organizational structure, funding, and procurement.• Provided effective communication of program objectives, justifications, progress and strategic plans to senior management team, clients, and athletes.• Met and interacted with internal and external management to facilitate accomplishing Perfect Competition business areas goals. Show less

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  4.40 Fitness and Athlete Development

  Jan 2010 - Jan 2013

  Owner/Performance Coach

  Provide training and authoritative advice related to athletic development, programs and nutrition planning in support of program assessment. Leads tasks for operational support including preparing programs, data analysis, and professional team, agents, and coach briefings. Provide expert advice and support for athletic activities and information for athletes during travel, training, and sport process.Manage the process in meeting athletic development requirements for Major League Baseball (MLB), National College Athletic Association (NCAA), and Florida High School Athletic Association (FHSAA). This includes providing guidance and knowledge on reporting requirements for the changing MLB, NCAA, and FHSAA measures. Use data analysis models/methods to analyze, manage and achieve results to assess performance portfolio.• Provide management support to Detroit Tigers liaisons for Major League Baseball• Trained the Venezuelan National Baseball Team in Puerto La Cruz, Venezuela• Athletes trained include: - Magglio Ordonez - Miguel Cabrera - Alex Avila - Hanley Ramirez - Prince Fielder - Wilson Ramos - Nick Castellanos Show less

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  Morgan Stanley

  Jun 2013 - Apr 2014

  Client Service Analyst

  Highly accomplished and results-driven Finance Executive with experience in driving successful new business development, competitive market share expansion, and business leadership. Leveraged interpersonal and time management skills to successfully manage accounts and increase market value achieving corporate goals and objectives. Energetic and goal-oriented and a well-rounded background in supporting a progressive organization in optimizing performance and growth. Astute communicator and presenter, proficient at establishing rewarding relationships to benefit business development.• Responsible for maintaining relationships with current clients and provide education of investment portfolios and key financial metrics and their impacts, while communicating value and benefits that pertain to such information. • Assess the viability, stability and profitability of asset class investments and revenue streams for our small business clients with month end reporting • Queried the raw data in Access to prepare reports in Excel for presentation to clients to showcase key metrics/ trends, serve as a medium between the designer of 3D program and clients to enhance the program• Prepare financial records and perform risk analysis for future outcome and longevity• Management of referral activities, customer follow ups and administrative tasks of 3D Desktop and 3D Resources• Maintenance of web site design and social media outlets for The Edward Pharris Group• Generated customized count reports to illustrate provider data diversity and disperse for clients' requests & insert pivot tables on the result set for Advisor to communicate the results with clients• Automate numerous functions within Edwards/Pharris group to reduce manual inputs to increase efficiency and completion time for reports Show less

• 

  Nationwide Studios

  Apr 2014 - Oct 2014

  Business Analyst

  Reports directly to CEO and VP/Executives. Responsible for extensive analysis of data acquired through monitoring both leading and lagging performance and financial metrics. Collaborate closely with Operations, Production, Accounting/Finance, Human Resources and other Support Departments to develop and continuously improve the analytical processes and tools used to acquire, analyze, report and communicate performance. Create reports, summarizing the results of their analysis and communicate results both verbally and in writing also using charts and graphics to internal and external stakeholders to visualize results with higher impact.• Implemented an Activity-Based Cost Project to evaluate true metrics of daily operations, sales, and business development• Engineering data warehouse for reporting around NSIS and Business Objects.o SQL reporting and cube implementationo Assists in testing and Qualitative Assurance (QA) team as SME• Leads cross-functioning teams through the steps of developing new solutions, prioritizing features, negotiating tradeoffs, and guiding the product from concept through implementationo Directed recruiting and hiring into a streamline processo Strategized and set up implementation of cost to serve model in both sales and operational departmentso Started, cultivated, and led implementation of pricing model that help compensated Account Representatives in different locales to benefit payment with economic factors such as cost of living, gas mileage, and area coverage.• Analyze and map flowcharts for existing business and improvements to existing business processes. Show less

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  Asurion

  Oct 2014 - Jun 2015

  Site Reporting Analyst

  Integral part of Premier Support (PSS) Reporting and Analytics Team, which develops and analyzes reports for executive review. Create and examine data on call center operations, call center metrics, and provide adhoc reporting for internal clients• Developed and implemented waterfall and summary reporting and analysis to C level executives weekly• Lead analyst for specific Site Pilot programs• Lead analyst for front-end metric infrastructure support for IVR implantation for all clients Show less

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  Premise Health

  Jul 2015 - Feb 2016

  Business Intelligence Analyst

  Develop and maintain analytic products including reports and simulation models for Vice President, Pharmacy Services and other stakeholders as well as assist with analyses projects as needed. • Responsible for gathering requirements for new report development, resolve ambiguities and conflicts, ensure requirements are complete. • Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW data architecture focusing on data modeling and integration but also encompassing data definition, data standardization, data mastering database migration, member/ client platform migrations and source system migration/consolidations, and data governance.• Responsible for keeping pace with industry developments/new technologies, as well as company systems/operations developments, evaluates potential integration into company tool and application development initiatives (QlikSense).• Develop the source code and queries to generate the output, perform routine maintenance and address special requests. • Estimate delivery time and resource load, report on progress and deliverables against plan, as well as communicate requirements to other team members. Coordinate with other affected areas in organization (Data Warehouse team, Server team, and other business units).• Define the principles to guide ETL solution decisions for the programs / projects leveraging DW architecture artifacts and industry best practices. Show less

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  Healthways, Sharecare Company

  Feb 2016 - Nov 2016

  Operations Reporting Benchmarks & Analytics Manager

  Lead data operations organization of Centralized Operations, including all aspects of data intake, processing, and distribution. Work on diverse scope of issues requiring an evaluation of a variety of factors (i.e. business trends, team impact). Ensuring data integrity and availability in order to facilitate the generation of standard and/or custom reports summarizing business, operational, or other data for review by executives, managers, and other stakeholders based on an in-depth knowledge of Healthways data environment.Participation in the creation, assessment, and development of BI metrics, tools, or systems while identifying and analyzing informational trends with business strategy implications. Qlik application development of data modeling, QVD, and end user interface.Serve as a SME and technical resource for the organization for metrics, report templates, reporting tools/interfaces/scripts (QlikSense, SSRS, SQL Server, Oracle), report definition and production, data analysis, and report interpretation. Establishment of new or modified reporting methods and procedures to improve report content and completeness of information. Show less

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  Vanderbilt University Medical Center

  Oct 2016 - Jun 2017

  Application Developer

  Developed and implemented VUMC’s and Vanderbilt Health Affiliated Network Clinical Data Research Network (CDRN) infrastructure to support the National Institute of Health (NIH) Common Data Model.Designed functional distributed research network that facilitates multi-site patient-centered research across National CDRN, Patient-Powered Research Networks (PPRNs), and other interested contributors.

• 

  Nissan Motor Corporation

  Jun 2017 - Sept 2021

  Lead of 8 member Enterprise Snowflake data warehouse team for Marketing and Sales. Lead architecture, development, and implementation systems analytics installation for M&S. Successful in-sourcing of data systems now completely automated and utilized within Nissan North America corporate and field offices.Provide proactive analytical insights on emerging issues, long-term trends, and alternatives for utilization of marketing resources to analytical staff at Nissan HQ and Nissan Sales Regions. Using Tableau, R, and Python to analytically derive recommendations regarding allocation of said resources to maximize margins and optimize the marketing dollars.Manage a team of 7 to develop and distribute advanced visualizations, analysis, diagnostics, and insights regarding national, regional, and local market as it relates to market demands, consumer preferences, vehicle sales, competitor performance, inventory mix, and other conditions that may affect a group’s concern.Ensure the analytical tools comprised of comprehensive 1st party and 3rd party data are continually meeting the business's needs and that routine reports and visualizations are streamlined to improve and minimize duplication of effort for assigned regional and headquarter analysts and decision-makers. Coordinate efforts with other departments as needed to determine proper strategy to satisfactorily meet current needs.Consults regularly with business functions to discuss data and analytic needs and advise functions on optimal use of available data, analysis, reports, and models to support those needs. Cultivate a deep understanding of key drivers of model and market performance and investigate data and analytics solutions necessary to achieve desired business outcomes.Assists in validating the quality and accuracy of raw data that enters the tool. Coordinates with staff, stakeholders, outside vendors and internal IS department to ensure accurate and effective analysis. Show less Design, construct, install, test and maintain highly scalable data management systems. Ensure systems meet business requirements and Nissan Digital practice. Develop data set processes for data modeling, mining and production in conjunction with building high-performance algorithms, prototypes, predictive models and proof of concepts. Collaborate with data architects, modelers and IS team members on project goals to recommend ways to improve data reliability, efficiency and quality.• Expand Nissan’s data product catalog in Big Data Environment and expand the data platform capabilities to solve new data problems and challenges• Create and maintain the relevant enterprise data catalog components/metadata, including the initial data intake process for BDE tenants (Hadoop, HIVE, Spark, SparkR) Show less Create and review implementation plans. Developing high level functional designs. Review and approve detailed technical designs.Responsible researching, planning, coordinating, designing and implementing business, cost, strategy, software and system choices to meet the organization’s business requirements. Manage incidents by working with multiple third party vendors to ensure maintenance and support is carried out effectively. Provide oversight and lead troubleshooting as required to restore critical application downtime or functionality loss caused by various issues like data interface gaps, configuration gaps or user errors. Successfully engage in multiple initiatives simultaneously all while managing priorities. Proficient in Systems Development Life Cycle (SDLC) and Agile development methodologies.Proficient with various programming languages, operating systems, and computer hardware platforms - specifically SAP, Mainframe COBOL and DB2 databases, JBOSS, BRMS, and distributed platforms. Show less

  • Sr. Data Insights Analyst

    Oct 2019 - Sept 2021

  • IS Data Engineer II

    Aug 2018 - Oct 2019

  • IS Systems Analyst

    Jun 2017 - Aug 2018
• 

  Amazon

  Sept 2021 - now

  I lead the analytics for Global Operations Artificial Intelligence (GO-AI) Experimentation team at Amazon. I design and execute end to end analytics strategies for each experiment. This includes: 1. Developing custom metrics and KPIs to measure experiment success 2. Creating data pipelines to integrate Go-Kit data with Amazon's broader operational data systems 3. Conducting statistical analyses to validate hypotheses and quantify potential impacts 4. Building interactive dashboards for real-time experiment monitoring and stakeholder communication 5. Performing cost-benefit analyses to determine ROI of potential AI/ML implementationsThe GO-AI Experimentation team conducts rapid experiments to identify and quantify operational inefficiencies and quality issues in the fulfillment network. We validate AI/ML product concepts early in the development cycle, deploying our custom Go-Kit (a portable multi-camera system) within an hour to capture critical operational data. Using our Remote Realtime Problem Solve (R2PS) annotation platform, we perform near real-time human-in-the-loop analysis at scale. Our team helps to inform and drive strategic decisions on robotics and automation initiatives, while accelerating AI powered solution deployment through targeted human oversight. Show less I lead strategic initiatives that are transforming our approach to data management, reporting, and team development. In this role, I drive the implementation of key projects, including the ongoing Tableau to QuickSight migration and the Data as a Product (DaaP) initiative, which together enhance our operational efficiency and data accessibility across OTS.Data as a Product (DaaP)* In 2024 launch of the OTS Data Marketplace (ODM), serving as a unified platform for data producers and consumers. The DaaP strategy introduces a Data Mesh framework, decentralizing data ownership while maintaining a centralized data lake for seamless data sharing. This initiative accelerates time-to-insight from days/weeks to mere hours, supporting over 1,500 active analytical users in OTS.Team Development and Leadership* I focus on hiring and developing a highly skilled BI engineering team, emphasizing upskilling new members to align with Amazon's standards. Through targeted training and development programs, I improve team communication and integration, resulting in connection scores above benchmark in key areas such as Day 1 culture, Leadership Principles, and manager skills. Show less I oversee the Business Intelligence team dedicated to the extraction, summarization, and visualization of internal and external data for actionable strategic insights within the realm of the PXT Academy (PXTA). My primary focus is on implementing best practices in reporting and analysis, ensuring unparalleled data integrity, and developing and operating scalable solutions.Strategic Vision and Leadership:• Drive the business intelligence and visualization strategy, emphasizing data optimization and simplification to enhance decision-making processes within the PXTA.Stakeholder Engagement:• Present nuanced analyses and recommendations to senior leaders, utilizing compelling data-driven storytelling to influence strategic changes and facilitate informed decision-making.Technical Expertise:• Design, develop, and meticulously maintain automated dashboards, reports, and analyses critical to key business decisions within the PXTA.Team Management:• Provide hands-on leadership to a global team of business analysts, offering engineering support and meticulous setup to optimize team performance and ensure alignment with organizational goals via OP1 and Annual Roadmap reviews.Collaboration and Integration:• Collaborate seamlessly with tech and analytics teams, including analysts, research scientists, and specialists, to deliver actionable insights and recommendations that contribute to the success of the PXTA.Stakeholder Consultation:• Work strategically with business customers, understand complex requirements, and implement analytical solutions that align with organizational objectives, fostering a data-driven approach within the PXTA. Show less Successfully led and collaborated with cross-functional teams to deliver projects that meet business objectives and exceed customer expectations. I have a keen eye for detail and a passion for delivering high-quality results, ensuring that applications are fully tested, optimized, and secure.Internal platform where I was sole Full Stack Developer, Solutions Architect, and DevOps Artchitect of React App along with AWS serverless products such as Lambda, API Gateway, AWS Pinpoint, AppSync and DynamoDB, allowed me to design and implement highly scalable, reliable, and cost-effective applications. With the use of this tool, executives may evaluate and prioritize resources based on organizational needs and a clear justification, taking into account things like the effect investing in particular services and programs would have on customers and the financial cost of doing so.Perform multiple large, complex, and business critical analyses that serve major parts of the business. Key influencer in the team’s strategy and contribute significantly to team planning; while providing advice and mentoring to other analysts. Display judgement when making technical trade-offs between the group’s short term and long term business needs, and the needs of the company as a whole. Creation of deep learning models to discover process defects and opportunities, designing and automating self-service tools for GloPro Analytics customers and stakeholders. Lead ad-hoc analyses to identify areas for experimentation, evaluate the efficacy of current programs and inform targeted action plans both at the regional and global level. * Accountable for team AWS Security * Enabling effective decision making by retrieving and aggregating data from multiple sources, compiling it into a digestible and actionable format * Identifying process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with internal teams Show less

  • Fulfillment Technologies & Robotics AI Engineer (Research and Development) - Business Intelligence

    Dec 2024 - now

  • Manager, Business Intelligence, Ops Tech Solutions Delivery

    Apr 2024 - Dec 2024

  • Manager, Business Intelligence, PXT (HR) Academy

    Nov 2023 - Apr 2024

  • Sr. Business Intelligence Engineer

    Sept 2021 - Nov 2023