Mohammed Al Matrood

Experience

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  Saudi Hollandi Bank

  Jan 2003 - Feb 2005

  Service quality officer

  • Saudi Hollandi Bank from June 2003- February 2005:o From June – December 2003 in the management trainee program. The program included: 15 courses in the "Institute Of Banking". The courses are in management, personal development and banking. Remaining period in different departments to get a high level of experience in the bank operations.o From January 2004 till February 2005 in service quality office. Main responsibilities were: Conduct comparative and competitive field researches in the banking industry. This includes setting the research goals, writing the questionnaire, training researchers, analyzing the results and submitting the recommendations. Monitoring and checking ATMs performance reports kingdom wide and sending letters of required action for any problem. Conduct training courses about quality for Hollandi staffs. Set the key performance indicators for call center in order to improve the call level. Show less

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  Dar Al Yaum Press

  Feb 2005 - Aug 2008

  Marketing Research Specialist.

  • Dar Al-Yaum Press - February 2005 till July 2008 as a marketing research specialist.o Conduct comparative and competitive field researches in the newspaper industry. This includes setting the research goals, writing the questionnaire, training researchers, analyzing the results and submitting the recommendations.o Conduct "focus group" sessions for different subjects related to newspaper industry.o Conduct disk research about demographic, economy, new marketing tools.

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  Saudi Readymix Concrete Co.

  Aug 2008 - Dec 2022

  Marketing Research Supervisor

  - Alturki Holding Group - Saudi Readymix company - August 2008 till now as a Marketing Supervisor.o Leading the competitive and market research analyses on Saudi and GCC market including competitors’ analyses and new business opportunities.o New Products positioning including PR and literature design supervising.o Leading the Customer Satisfaction Survey from setting the objectives to getting recommendations.o Improved sales commission and other sales motivation programs efficiency while minimizing the cost to serve the company goals and maintaining higher levels of sales satisfaction.o Website content design and functions development as per the company goals.o Medium and long relationship with main Saudi cement companies. This includes business visits and long terms agreements.o Responsible for marketing team monthly commercial outcomes and training the new employees in the department. Show less

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  Madar Electrical Materials - Alfozan Group

  Dec 2017 - Dec 2022

  Sales and marketing manager

  Head of the sales and Marketing department introducing new products to the market.

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  Al Kifah Ready-mix & Blocks (KRB)

  Aug 2022 - Mar 2025

  Head of Sales
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  Madar Electrical Materials - Alfozan Group

  Jan 2025 - now

  Marketing Manager