Experience

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  Planet tan

  Jul 2017 - Sept 2017

  Sales consultant

  • Increased store memberships by completing salon tours, maintaining store appearance, and sharing product knowledge.• Entrusted with manager level duties including inventory management, store set-up, and nightly cleanup/closure.• Charged with handling cash register deposits received from daily product sales.

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  L'oréal

  Oct 2017 - Aug 2018

  Kiehl's service representative

  • Advanced sales by providing customers with detailed product knowledge on numerous products offered in store.• Oversaw shelf stock and back of house inventory to ensure appropriate product levels remained in store.• Improved and drove store traffic by informing our loyalty program members on promotional events via phone or email.• Engaged with customers through provision of tutorials and consultations to increase customer knowledge and desire for products.

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  Moxies

  Jul 2018 - Apr 2019

  Lead server

  • Orchestrated the grand opening alongside my teammates of the first Moxies Plano location. • Enhanced customer care and served a high volume of customers including VIP clients and large groups.• Held accountability for training new servers to ensure they have exceptional knowledge and confidence in their role.

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  Apple

  Aug 2018 - Oct 2019

  Sales specialist

  • Amplified store sales by engaging and teaching customers on all core products offered in store. • Achieved three months of top AppleCare sales in district.• Informed and educated customers on the benefits of AppleCare to build understanding and drive sales. • Heightened customer knowledge of various product features to increase brand awareness and maintain customer retention. • Coached and trained new associates on specialist’s procedures and best practices to improve overall store performance. Show less

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  North italia

  Apr 2019 - now

  Lead server

  • Optimize training and supervision of approximately 10 new hires monthly to grow confidence and enhance the guest experience.• Professionally handle the serving of high-volume sections during peak hours of operation displaying keen ability to work under high pressure.• Identify, advise, and highlight dining possibilities regularly exceeding guest expectations. • Contribute to a 30% increase in restaurant traffic through assisting management in researching business development solutions and means to drive customer retention. Show less