Sandra Pippins

Sandra pippins

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location of Sandra PippinsDallas-Fort Worth Metroplex
Followers of Sandra Pippins1000 followers
  • Timeline

  • About me

    Telecommunications Analyst at Commercial Metals Company

  • Education

    • San francisco state university

      1983 - 1986
      Bachelor of science - bs business administration and management, general
  • Experience

    • Eds

      Nov 1998 - Aug 2005
      Business analyst

      Negotiated, implemented and managed mobility contracts.Managed pager devices guaranteeing all communication between users, clients and systems were maintained. Managed on site vendors, held meetings to discuss business needs, customer satisfaction and company expectations.

    • Hewlett packard enterprise

      Aug 2005 - Jan 2017
      Technology consultant

      Managed execution of mobility contracts.Full administration of individual mobility accounts through optimizing plans, features, device upgrades, billing reconciliations, dispute resolutions, status reporting, analytical consultations, monthly audits and training.• Met cost initiatives and budget goals.• Retained major customer business through management of 500+ mobility services.• Performed customer equipment analysis and consultations producing project requirements, solution proposals, correct equipment purchases and future enhancements proposals. Show less

    • Sabre corporation

      Jan 2017 - Mar 2020
      Mobility and telecom operations analyst

      Managed execution of mobility contracts.Full administration of individual mobility accounts through optimizing plans, features, device upgrades, billing reconciliations, dispute resolutions, status reporting, analytical consultations, monthly audits and training.• Visualized, defined and detailed process flows in VISIO for multiple teams creating standardization and efficiency.• Decreased international cost by 20% through consultation, analysis and plan management.• Facilitated Administrative Assistants training sessions increasing product and policy understanding and a 95% increase in request accuracy. Show less

    • Cmc

      Dec 2020 - now
      Telecommunications analyst
  • Licenses & Certifications