Soon Poh Chua

Experience

• 

  Ministry of Social and Family Development, Singapore (MSF)

  Sept 2016 - May 2022

  - Conducted holistic assessment and collaborated with various partners to support needy clients located in Queenstown toward being self-reliant- Managed 30-40 cases a month ensuring that clients’ needs were dutifully met- Served as Program IC for Division's Staff Welfare Committee. Organised various activities to strengthen cohesion - Led various human resource projects focusing on staff welfare across Singapore Boys’ Home and Singapore Girls’ Home. Exceeded KPI for fundraising efforts by 40% and ensured 100% vaccination of annual flu jab- Reviewed and kickstarted training curriculum for Youth Guidance Officers after two years of hiatus. First run successfully concluded in Apr 2021 - Consolidated and analysed data gathered to safeguard the safety and security of the Singapore Boys' Home through timely reporting. Successfully prevented various potential riots from occurring- Directed and appraised data collection efforts to ensure its quality- Served as the secretariat of the inaugural Learning Fiesta event to promote cross-unit learning - Devised care plan with caseworkers, teachers and psychologists to ensure rehabilitation needs of assigned youths in Singapore Boys' Home are met

  • Assistant Manager, Social Service Office

    Feb 2021 - May 2022

  • Senior Executive, Corporate Service

    Jul 2020 - Jan 2021

  • Senior Analyst, Intelligence

    Apr 2018 - Aug 2020

  • Youth Guidance Officer

    Sept 2016 - Mar 2018
• 

  General Assembly

  Nov 2022 - Mar 2023

  Instructional Associate

  Teaching Assistant for Data Science Immersive Course- Worked alongside lead instructor to monitor each student's progress closely- Created and edited learning materials to improve their learning experience- Guided students with their assignments and provided timely feedback for improvement- Achieved students' rating of at least 4.5 out of 5.0 consistently throughout the course

• 

  Singapore Department of Statistics (DOS)

  May 2023 - now

  Assistant Manager