Deep Enrich
Connor Richardson
Assistant Manager
160 followers
Corinth, Mississippi, United States
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About me
Associate Cloud Engineer at Insight Enterprises
Education
Kossuth High School
2012 - 2016High School Diploma General Studies
Northeast Mississippi Community College
2016 - 2018Associate's degree Buiness Administration
Experience
Duck River LLC
May 2017 - Dec 2019Assistant Manager
MaxxSouth Broadband
Dec 2019 - Jul 2021Providing excellent customer service while professionally and efficiently solving telecommunications problems.
Technical Support Specialist Tier II
May 2021 - Jul 2021Technology Support Specialist
Dec 2019 - May 2021
Insight
Jul 2021 - nowAzure Ad/Entra ID and On-Prem user managementAzure Admin Portal management (Exhange and Identity)General O365 and Windows application and account troubleshootingGlobal Protect configuration and deploymentServiceNow dashboard creation and monitoringCitrix Workspace configuration and deploymentVmware Horizon virtual machine troubleshooting and portal monitoringExperience in Various MDM technologies Managing, deploying, and securing 900k+ mobile devices for one of America's largest employers using Workspace One.
Associate Cloud Engineer
Nov 2024 - nowSenior Service Desk Analyst
Nov 2022 - Nov 2024Sr. Technical Support Specialist
Dec 2021 - Nov 2024Technical Support Specialist
Jul 2021 - Dec 2021
Licenses & Certifications
Knox Associate Certification
Samsung ElectronicsJul 2021Knox Professional Certification
Samsung ElectronicsAug 2021- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftNov 2024
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