Jordan Burns

Experience

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  Meiji Japanese Cuisine

  Nov 2011 - May 2017

  Server

  -Provided quality customer service for guests.-Ensured guests have an enjoyable dining experience.-Accurately recorded guests' orders and provided food and beverage services in a timely fashion. -Performed routine cleaning and closing duties.

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  Kingfish

  Apr 2015 - Nov 2016

  Cocktail Server

  -Worked with staff members to provide a team oriented service.-Provided quick and accurate service in a fast-paced, high-volume work environment.-Communicated with guests to meet and exceed their service expectations.

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  NWA Boutique Show

  Nov 2015 - Dec 2016

  Intern

  Marketing & Logistics Intern - 2016-Collected money on behalf of the Boutique Show and appropriately recorded transactions.-Worked closely with a local t-shirt printer to design, develop, and sell t-shirts for the show.-Organized a photo-shoot with a local photographer for t-shirt promotion.-Used "Constant Contact" to track ticket sales and to correct any ticket issues.-Effectively communicated with vendors and shoppers by constantly answering phone calls and emails to ensure expectations were met without confusion before and during the show.-Coordinated and lead a group of volunteers to complete a data entry project based on ticket sales and marketing effectiveness.-Scouted possible prospects for the 2017 show to send informational packets to.-Efficiently assembled marketing packets to mail out to current vendors prior to the show. Hospitality Intern - 2015 -Provided training and delegated jobs to volunteers who worked in 4 hour shifts. -Set up and maintained a comfortable, clean hospitality lounge for vendors to rest.-Communicated with vendors effectively to meet needs and expectations. -Knowledgeable of the shows timeline and logistics to be able to answer any questions from vendors and shoppers appropriately. Show less

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  Sonesta Hotels

  May 2017 - May 2018

  - Demonstrated ability to apply academic theory to the job situation through application. - Professional conduct as indicated by courtesy and consideration of those encountered in work situations. - Promptness in keeping appointments, completing tasks, and keeping a positive attitude toward all situations. - Gained positive guest reviews by providing engaging, sincere, and personalized service.

  • Sales and Marketing Coordinator

    Dec 2017 - May 2018

  • Front Office Intern

    May 2017 - Dec 2017
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  The Westin Hilton Head Island Resort & Spa

  May 2018 - May 2019

  Group & Wedding Sales Coordinator
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  Montage Palmetto Bluff

  Jun 2019 - now

  • Leisure Sales Manager

    Mar 2022 - now

  • Group Sales Coordinator

    Jun 2019 - Mar 2022