Debdeep Das

Debdeep Das

Consultant

Followers of Debdeep Das162 followers
location of Debdeep DasHyderabad, Telangana, India

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  • Timeline

  • About me

    Ex - Customer Success Manager @ Highradius Technologies ||O2C|| ||SaaS|| ||Accounts Receivable||

  • Education

    • Kalinga Institute of Industrial Technology, Bhubaneswar

      2018 - 2022
      Bachelor of Technology - BTech ENGINEERING
  • Experience

    • HighRadius

      May 2021 - Jun 2021
      Consultant
    • HighRadius

      Sept 2021 - Sept 2023

      •Develop a healthy long-term relationship with the customers.•Identify strategies to resolve the tickets raised by the clients.•Responsible for solving their problems by going on a client call.•Provided training to the clients regarding the products andservices of HighRadius. •Understanding the client's business goalsand suggesting to them the resolution to their problems.

      • Customer Success Manager

        Dec 2022 - Sept 2023
      • Customer Value

        Sept 2021 - Nov 2022
    • Muskurahat Foundation

      Mar 2024 - Mar 2024
      Fundraising Intern

      During my recent internship at Muskurahat Foundation, I had the opportunity to be a part of this NGO that supports the education of several underprivileged children. During my internship, I was responsible for raising funds for the above mentioned cause where I planned and pitched the idea to potential donors, that helped bring in new funds for the children.

  • Licenses & Certifications

    • Customer Success Associate

      HighRadius
      Nov 2022
    • Robotic Process Automation (RPA)

      Kalinga Institute of Industrial Technology, Bhubaneswar
      Jul 2021
    • Minitab

      Simplilearn
    • Lean Six Sigma Green Belt

      Simplilearn
      Apr 2024