Nugroho Cipta Alam Jaya

Nugroho Cipta Alam Jaya

PT. Langit Kreasi Solusindo

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  • Timeline

  • About me

    Country Operations Manager at Astrata Group | Delivering Strategic Solutions for Business Success

  • Education

    • AMIK Bina Sarana Informatika

      2006 - 2009
      Diploma Computer Engineering

      Activities and Societies: I like sport (football,basketball), interact with many people, *

    • Institut Sains dan Teknologi Nasional (ISTN) Jakarta

      2003 -
      Electrical and Electronics Engineering

      Activities and Societies: Basketball, Electrical Engineering Student Association – ISTN Jakarta Pursued undergraduate studies but did not complete the degree due to financial constraints at the time, which led to an early transition into the workforce. Last grade was 3,31

    • Universitas Indraprasta Pgri

      2010 - 2014
      Bachelor’s Degree Information Technology 3.44
  • Experience

    • PT. Langit Kreasi Solusindo (now PT. Elyphsoft Teknologi Asia)

      Oct 2010 - Oct 2012
      PT. Langit Kreasi Solusindo

      IT Support and Application Engineering (2010 - 2012)I'm handle some Customers below:Cobra Group Indonesia Intikom Berlian MustikaBoga SariMerck Tbk.Brother IndonesiaPearl OilBank UOB

    • Astrata Group

      Oct 2012 - now
      Operations Manager

      Highly motivated and results-driven Operations Manager with over 10 years of experience in managing and streamlining operations to achieve optimal efficiency, productivity, and profitability. Skilled in identifying areas for improvement and implementing strategies to enhance performance and maximize results. Proven track record of success in leading cross-functional teams, driving process improvement, and delivering exceptional customer service.In Astrata, as Operations Manager responsible to maintain and manage the expectation of Local and Regional Customers regarding the products and services (software and hardware) that offered by the company. The responsibility allows me to work closely with Indonesian Director on the daily basis and regional team from all over the world to ensure the Customers understanding that Astrata is one of the best GPS providers in world. Additionally, this position makes me play a critical role in how we ensure the excellent service in order to fulfill customer, resaler and partner satisfaction. as Operations Manager reports to the Indonesia Director and Regional Head of Implementation and Customer Service. I’m in charge to handle local and regional customers in Indonesia. Show less

  • Licenses & Certifications

    • Business Analysis & Process Management

      Coursera Project Network
      Apr 2024
      View certificate certificate
    • ITTSPODCAST EP.6 "IoT And Opportunistic Use Of Technology On Global Trend Of Industry 4.0"

      Institut Teknologi Tangerang Selatan
      Mar 2021
      View certificate certificate
    • Project Management Skills for Leaders

      LinkedIn
      Apr 2024
      View certificate certificate