Hanan Muhammad

Experience

• 

  El masa for touristic investment

  Dec 2019 - Sept 2020

  Sales Representative

  -Prospect and qualify new sales leads.-Schedule meetings and presentations with prospects.-Create, plan, and deliver presentations on company products.-Communicate customer and prospect product pain points to appropriate departments.-Maintain a well-developed pipeline of prospects.-Develop strong, ongoing relationships with prospects and customers.-Coordinate with other team members and departments to optimize the sales effort.

• 

  AeroSky Aviation

  Oct 2021 - Feb 2022

  Operation assistant manager

  -organize and implement all administrative duties and the daily routine in the area of responsibility. -assist in the day to day operation of training procedures. -provide administrative back up to the facilities team as and when required.

• 

  CIB Egypt

  Feb 2022 - Dec 2022

  Telesales Agent

  1.Present financial products to clients using the authorized techniques in order to meet customer’s needs and preserve CIB’s market share.2. Initiate efficiently and professionally new customer accounts to increase revenues. 3. Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with work policies and procedures. 4. Prepare sales reports to advise Telesales supervisor stating sales progress in order to support further decision making.5. Attend regular meetings with Telesales Supervisor to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers. Compliance6. Complies with all relevant CBE regulations, banking law, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks. Day to Day Management 7. Follows day to day operations related to own jobs in the Sales Channels Department to ensure continuity of work. Polices, Processes and Procedure8. Follows all the relevant department policies, processes and standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Show less

• 

  ALEXBANK

  Dec 2022 - Jul 2023

  Customer Service Officer
• 

  National Bank of Egypt (NBE)

  Jul 2023 - now

  Customer Service Officer