Gopinathan Murugesan

Experience

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  Bruno Sante International Limited

  Aug 1994 - May 1997

  Executive Assistant: Managing CRE & Integrated Facilities Management

  • Successfully completed 50+ facility renovation and construction projects within budget and on time.• Successfully managed and retained a portfolio of more than 100 properties.• Monitored expenses, and invoices and prepared monthly client and management reports for tracking• Achieved a reduction of 25% in total carbon emissions through sustainable practices and green initiatives.• Property Services, Routine & Ad-Hoc Maintenance• Oversee operation and maintenance of facilities; M&E matters, housekeeping, conference rooms, resolving operational issues, etc• Operational Risk Management• Update and implement Emergency Response plan; drills etc as required• After office hours facilities assistance response• Operational Audits and Compliance• Escalation of Incidents/Problems• Arrangements for staff meetings / assisting in the coordination of training programs• Training of junior staff in office policies and procedures along with technical training in computer software• Coordinate and direct office staff and services for the executive.• Meet with individuals or groups on behalf of the executive.• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.• Single point interface for hospitality handling of foreign delegates & clients Show less

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  Environs Building Service Consultants Pvt. Ltd

  Jun 1997 - Sept 2005

  Executive Assistant: Managing CRE & Integrated Facilities Management

  Job Profile:• Supported over 200 engineering design projects – prepared tenders, proposals and design reports, working with leading architects and developers such as C.P. Kukreja & DLF• Facilitated office changes, builds, moves and provided admin support to General Managers• Enabled efficient stakeholder communication to ensure seamless project implementation• Communicate with internal stakeholders & leaders to ensure alignment and smooth execution of all initiates.• Assist with travel coordination, hotel booking & onboarding of new hires• On-time vendor payment processing including rent, utility, maintenance payments.• Collaborate within Workplace Services to ensure effective delivery of space & services for employees and businesses within India.• Order catering, pantry & groceries (yes, food is taken very seriously here) and supplies for office• Facilitate office changes, builds, moves, etc (as needed)• Develop playbook standards for all office services, travel, hotel booking, new hire onboarding, vendor payments, office supplies, courier services..etc.• Provide administrative support to General ManagersKey Achievements: Worked with leading Architects & Developers such as C.P.Kukreja & DLFWas part of over 200 engineering design projects Show less

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  Feedback INFRA

  Oct 2005 - Feb 2015

  Part of the core team in implementing the below ERP modules and currently the Nodal Admin for the same, prepared reports on KPIs• CRM-Customer Relationship Management module Microsoft Dynamics AX• PSA-Professional Services Automation module Microsoft Dynamics AX• KM- Knowledge Management module Microsoft Office SharePoint Server 2007• Part of the training team for the division• Managed knowledge repository. Responsible for access controlsAdministrative support activities:• Smooth management of daily administrative activities such as daily appointments, meetings etc.• Managing resources [conference rooms, VC facility, meeting rooms, guesthouse, etc]• Managing the various research databases subscribed to by the company and training new joiners on the same• Event management – for conducting offsite etc by ensuring that arrangements for travel, stay,• activities and other logistics managed.• As a member of travel desk, assisted with logistics for teams stationed at client office/field trips• Making financial and strategic reports for Managing Director & Director as per the requirements• Facilitated administrative coordination within and outside division Communication channel for inter aswell intra departmental communication Show less

  • HR Executive

    Jul 2014 - Feb 2015

  • Executive Assistant and ERP Nodal Admin for Corporate Advisory Division

    Oct 2005 - Jun 2014
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  NextExpert Technologies Private Limited

  Mar 2015 - Oct 2015

  Project Manager India at NextExpert Technologies Pvt. Ltd.

  • Conducting resource planning and budgeting; tracking costs to ensure adherence to budgetary limitations.• Consulting with the client to identify key requirements, defining project scope, developing project plan and schedule, providing leadership to internal teams on projects and daily issues. Facilitating issues resolution. Preparing and presenting timely status reports to the client and internal senior management.

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  Uber

  Nov 2015 - Oct 2019

  • Manage Facility Site Lead team• Develop, analyse, model and present alternative solutions to space needs• Implement and maintain corporate tools, processes and procedures for accurate occupancy and cost tracking• Develop and take ownership for the Facilities expense budget for the region• Assure programs are being implemented effectively and efficiently including; repair and maintenance, food & beverage, EHS, etc.• Communicate with business stakeholders in all offices of the region to provide excellent day-to-day operations• Align Operations services with global standards and customize as needed• Keep fully up to date with all future and modern specialist building service activities, best in class provision, process and products that will provide continuous improvement to the working environment• Overall understanding of planning, real estate, project management and facilities operations• Oversee all regional Facilities vendor contracts, RFPs and selections• Work alongside the Global Safety/Security Manager to ensure that all facilities are maintained in a safe and secure manner Show less • Own executive-level relationships for the assigned portfolio.• Serve as a single POC for all matters concerning Workplace Operations before client/partners.• Act as a trusted leader to key business partners/clients with respect to real estate and facilities matters.• Educate the business about the Workplace team and its functions (scope, objective, business delivery model).• Be an advocate of our brand and communicate Workplace value in order to sustain meaningful participation in business unit strategy.• Have an excellent grasp and understanding of business strategies, priorities, and objectives.• Translate business strategy and needs into comprehensive Workplace requirements.• Influence decision makers and lead change enabling strategic alignment with enterprise goals.• Establish a clear contract with the business regarding the strategy, the scope of work, budget and schedule agreed upon for projects and programs/initiatives.• Own reporting and communications at a sub-regional level. Show less • Support Geo Leads with ad-hoc regional projects.• Support Planning Analysis and Innovation team by helping to maintain data integrity for Find, Build & Run Managers.• Ensure project data is well documented and uploaded into cloud-based or other platforms.• Stay up to date on current global reporting and processes.• Manage payment process in coordination with Find.Build.Run Managers (purchase orders, invoices, etc) ensuring for accuracy and compliance.• Produce project deliverables for communications both internally and externally to business stakeholders and partners.• Interact with Third-Party Project Managers holding them accountable for deliverables.• Data cleanup as required on an ad hoc basis.• Help FBR Managers with Third-Party PM KPI regulation during project execution.• Streamline activities and establish synergies to heighten team efficiency while negotiating all encompassing Workplace processes.• Coordinate with Workplace Coordinators in other regions to establish the sharing of best practices. Show less • Overseeing the delivery of all office services including office management, food services, events, space management, security, housekeeping and office administration.• Proactively identify and recommend initiatives that focus on service improvements, cost reductions, quality improvements, risk mitigation, industry trends and other relevant factors that affect employee effectiveness.• Organise office events, team events and outings (there is a lot of celebration here at Uber!)• Communicate with internal stakeholders & leaders to ensure alignment and smooth execution of all initiates.• Assist with travel coordination, hotel booking & onboarding of new hires• On-time vendor payment processing with AP team including rent, utility, maintenance payments.• Collaborate within Workplace Services to ensure effective delivery of space & services for Uber employees and business within India.• Order catering, pantry & groceries (yes, food is taken very seriously here) and supplies for office• Facilitate office changes, builds, moves, etc (as needed)• Develop playbook standards for all office services, travel, hotel booking, new hire onboarding, vendor payments, office supplies, courier services..etc.• Provide administrative support to General Managers Show less

  • Sub Regional Facilities Manager India

    Jul 2019 - Oct 2019

  • Workplace + Real Estate CRM India

    Dec 2018 - Jun 2019

  • Workplace Projects Coordinator India

    Jun 2017 - Nov 2018

  • Sub Regional Run Manager South India

    Nov 2015 - May 2017
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  JLL India

  Nov 2019 - Aug 2020

  Sub Regional Facilities Manager for Uber India- Sri Lanka

  • Participate as an active and contributing member of the Senior Management Group and other sub-groups as appropriate.• Maintain a constructive and highly interactive relationship with the other departments to maximize portfolio value and streamline reporting, including but not limited to:• Asset Management – which acts as the “quarterback” calling the plays and coordinating team members on the assets as directed by the Strategic Business Plan;• Creative and Leasing as these departments work to drive revenue and differentiate Company assets;• Risk Management on insurance, crisis preparedness and crisis avoidance matters;• Legal Department on employment and other legal matters at the property level;• Accounting on budgeting, monthly and annual reporting, forecasts, etc.;• Create and implement a Company Property Management Manual that establishes standardized policies and procedures and Best Practices applicable to each project and the organization as a whole.• Establishe written objectives/strategies with individual property managers relative to each property management offices.• Provide guidance and motivates facility managers to obtain results, both at the property level and the management office.• Monitor all of the above to ensure consistency with expectations.• Assist the facility managers in selecting employees for the property management offices.• When hiring facility managers, checks references and effectively coordinate the interviewing process.• Take appropriate action, when necessary to reward, reprimand or terminate facility managers.• Provide orientation and initial training of facility managers.• Train facility managers on Company policies and procedures, Best Practices.• Ensure that all employee training needs are assessed, and necessary training programs are designed and implemented to meet staff requirements. Show less

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  WayCool Foods

  Apr 2021 - Aug 2023

  Head of Workplace

  • Drive business impact by challenging the status quo around existing facilities management and building operations practices and being the change agent for our goal of enhancing the employee experience.• Drive organizational design for the department and have a continued focus on developing a strong, diverse, and robust team.• Plan for future organizational needs through identification and preparation of successors and creating career opportunities.• Oversee WayCool’s regional IFM contracts working closely with our Procurement partners on scope of work, vendor selection, contract negotiation; contract management; providing hands-on governance across our vendor environments; reviewing and monitoring process needs and deliverables.• Develop and manage regional budgets, track and monitor expenditures while conducting business analysis and reporting of financial data, working closely with the CFO team.• Provide regional oversight of WayCool's office spaces to ensure consistency.• Develop strategic site space plans to support internal desk moves, maximize space planning, drive diversity and inclusion, and contribute to the enterprise sustainable operations strategy.• Work with our incident management and business continuity teams on developing and implementing disaster recovery plans.• Maintain relationships with existing vendors and identify and develop potential partners, drive industry innovation, best practices etc.• Be the escalation point for senior leaders in the region and remove impediments.• Bring insights into the business by developing a strong network and credibility internally as well as externally within the industry• Closely collaborate with key internal teams (e.g. Workplace Design, Capital Projects and Sustainability) on regional office builds, from the creation of operational requirements through move-in to final operation. Show less

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  GM CRE Advisors

  Aug 2023 - now

  Founder

  At GM CRE Advisors, we redefine corporate real estate excellence. As industry leaders, we specialize in providing tailored solutions for premium office spaces, dynamic coworking environments, and strategic industrial properties. With a dedicated team of experts, we offer comprehensive services in property leasing, sales, and management. Your success is our commitment, and we take pride in being your trusted partner in navigating the dynamic landscape of commercial real estate.