
Kristin Chiles
Secretary/Event Coordinator (Internship/Volunteer)

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About me
Policy Analyst to City Manager
Education

Portland State University
2008 - 2012Bachelor of Arts (B.A.) Business Administration - Management and Leadership
Chemeketa Community College
2004 - 2006General Studies
Mt. Hood Community College
2006 - 2010Associate of Arts (AA) Transfer General Studies
Experience

Dallas Chamber of Commerce, Dallas OR
Jul 2002 - Aug 2003Secretary/Event Coordinator (Internship/Volunteer)- Publication of quarterly membership newsletter - General office/administrative duties/customer service- Coordination of membership/volunteer database- Community outreach/events

Oregon Paralyzed Veterans of America
Mar 2004 - Nov 2006Executive Assistant- Provided full administrative support to President and Board of Directors - Arranged travel plans, itineraries, and agendas for President and Board members - Recorded, prepared, and maintained Board meeting minutes and exhibits - Planned/coordinated all aspects and logistics of fundraising events, board meetings, and yearly banquets - Managed calendars and schedules including arranging meetings with local/national legislators - Responded to requests for organization and disabled veteran advocacy material- Designed, implemented, and supervised student mentorship program- Planned, assigned, trained, and supervised veteran work-study and volunteer staff- General office administration, mail review/routing, customer service- Published quarterly organizational magazine (received national PVA award)- Marketing, web, social media, press releases- Data entry and database maintenance- Assistance with on site surveys for ADA Accessibility Show less

City of Gresham
Nov 2006 - now-Provides high-level policy, technical and analytical project management for the Assistant City Manager portfolio of work. - Evaluates goals, objectives, priorities, and activities of City departments, services, projects, programs, and activities to improve performance and outcomes.-Recommends and establishes administrative controls and improvements.-Leads and/or coordinates the planning and implementation of projects and initiatives.- Analyzes large, complex, and controversial Citywide issues and interdisciplinary initiatives and provides executive recommendations. -Develops and executes project action plans, building consensus and collaboration to identify and manage desired outcomes. Show less - City Liaison/ombudsperson on behalf of department staff, managers, directors, Mayor and Council to maintain credibility, trust, communication, and collaborative solutions with regional partners, small business owners, community stakeholders, and constituents - Aid in execution of special projects/presentations to meet organizational goals and Council work plan items- Maintain knowledge of internal/external working environment - Facilitate interdepartmental processes and manage projects to ensure efficient coordination - Aid implementation of Council initiatives, special projects, and programs including the Gresham Small Business Center/Small Business Incentives- Develop City-hosted events including logistics, speakers, material, outreach and communications (networking, print/online marketing, social media campaigns and website material)- Compose correspondence, presentations, reports, statistics, and department materials for Small Business, Rental Housing, and Code Compliance divisions- Facilitate interdepartmental team and leadership meetings - Community Development program and policy/process administration including integrated database system management, staff orientation, training, and ongoing support Show less - Department directors and committee support/general office administration/customer service - Organized and executed City commission meetings, including coordination of department materials, mailings, presentations, technology, set up/take down, record keeping/minute taking - City/department representative at coordinated community engagement, outreach, and public events - Facilitated development and community engagement/training of City Council directed programs including the Gresham Rental Housing Inspection Program- Established/administered department contracts with external agencies and vendors- Engaged community members, rental owners/management companies, and stakeholders through public meetings and roundtable discussions.- Developed effective methods for administration of the program including: process, procedures, policies, notifications, inspection checklists, and statistical reporting.- Administrative and inspection staff training- Established/administered department RFPs and managed contracts with outside agencies - Administrative support for Community Development and Planning Department including Planning Commission- Provided land use and code information to citizens and neighborhood association contacts- Developed and maintained databases for tracking departmental/program information- Created databases and reports Show less
Policy Analyst to City Manager
Jan 2021 - nowDeputy Director, Community +Economic Development
Jan 2017 - Jan 2021Business and Development Coordinator
Jan 2012 - Jan 2017Program Technician
Jan 2008 - Jan 2012Administrative Assistant II
Nov 2006 - Mar 2008
Licenses & Certifications

Project Management
Portland State UniversityJan 2014
Volunteer Experience
Student
Issued by Portland State University Study Abroad Nicaragua on Jul 2012
Associated with Kristin ChilesVolunteer
Issued by Willamette Valley Food Assistance Program on Jan 2000
Associated with Kristin ChilesWeekend/After Hours Volunteer
Issued by Oregon Paralyzed Veterans of America on Jan 2004
Associated with Kristin Chiles
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