Michelle Clarke

Experience

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  Nashua Communications (Pty) Ltd

  Dec 2004 - Jun 2005

  Telesales Executive

  Nashua North (Randburg Kent Ave)New business telesales, meter reading, setting up appointments for senior sales execs.

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  Infospeed

  Jul 2005 - Mar 2006

  Telesales Executive
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  ACSA Healthcare

  May 2006 - Apr 2007

  Heathcare Sales Representative

  Find new customers who wanted to sign-up with the company.

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  ENA Care Group Ltd.

  May 2007 - Mar 2008

  Carer

  Full time, live-in carer in Ashford, Kent.

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  Kyocera CBS

  Dec 2008 - Mar 2012

  Consumables Sales Executive

  Find new business/customers in my assigned areaKey Accomplishments: Sales Person of the Month a few times

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  Topcareerjobs

  Mar 2012 - May 2015

  Co-Owner & Recruiter

  Sourcing & Recruiting Permanent Candidates: Technical (OA engineers), IT (Networking engineers), Oil & Gas, Admin, Finance. Cold Calling for new customers (Locally & Internationally). Advertising vacancies, reviewing of CVs , interviews budget tracking, banking, invoicing, background checks, regular customer visits.

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  Three6five Network Technologies (Pty) Ltd

  May 2015 - Jul 2018

  Network Security & Infrastructure projects. Coordinating with security & network infrastructure engineers and the customer to understand the scope, and planning accordingly. Manage resources, document control, configuration management and record management. Service Delivery Management (running an ongoing programme - managing engineers who install devices into the end customer’s network. Conception to end delivery, documentation, resource management, variance orders, tickets, invoicing, stock control, process flow, stakeholder management, queries, health & safety, etc)Accomplishments:- Promoted to Project Manager- Completed Prince 2 Practitioner. Show less - PA to exco team (3 directors)- Diary management, Errands, Quotes, Presentations, Minutes, Checking Budgets- HR Assistant- Presentations, Company event from start to end, Budget Approvals, Review CVs, Interviews- Preparing offers/contracts/payroll, Amendment letters- Making recommendations to improve procedures and business processes- Attending hearings, CCMA, warning letters- Managing HR junior assistant, teaching and monitoring progress- Liaising with Discovery for new starts, current members, and team members who haveresigned- Tracking team members with company 3G- Manage petty cash- Proof reading confidential documentation.Accomplishments:- Back office Admin of the Month award (2016)- Carpe’ Diem award (2016)- Go-Beyond award (2016)- Go-Beyond award (2017)- Person with the most Spirit award (2017)- Opportunity to move the PMO. Show less

  • Project Manager

    Feb 2017 - Jul 2018

  • Executive PA and HR Assistant

    May 2015 - Feb 2017
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  IRIS Network Systems

  Sept 2018 - Feb 2021

  Project Manager

  17 Sep 2018 - 14 February 2021Develop project plans, coordinate with dev, support and sys admin teams and customers, manage resources, service delivery, change control, weekly comms & billing. Working to meet short and long term dev requirements for customers in accordance with our strategy. Escalate key decisions, unresolved issues and risks.

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  Cloud Direct

  Feb 2021 - now

  Responsible for providing project support, training, governance and communication across the professional, managed service and finance teams.Responsibilities:• Provide project oversight and governance of the Cloud Direct project portfolio for the following teams• Professional Services• Managed Services• Finance• Provide utilisation reporting for all teams providing project services• Provide and maintain project control through process and standards• Provide project communication to the senior management team• Support the Project Managers in their duties• Oversee Professional and Managed Services projects• Report on project status, milestones and success criteria - analyse and troubleshoot problem areas• Work creatively and analytically to solve problems demonstrating teamwork, innovation and excellence• Work across teams to prepare estimates and detailed project plans• Procure adequate resources to achieve project objectives• Participate in establishing practices, templates, policies, tools and partnerships for the company• Manage day-to-day project activities and resources and chair project meetingsDemonstrate a functional acumen to support how solutions will address client goals• Develop and manage all aspects of project and program engagement from planning, vendor relationships, communications, resources, budget, change, risks and issues.• Set and continually manage project expectations while delegating and managing deliverables with team members / stakeholders• Develop trusted advisor relationship with customers - identify new opportunities to help customers solve their business problems• Continue professional development to keep abreast of emerging technologies, methods and best practices Show less

  • Manager Project Management Office

    Sept 2021 - now

  • Project Administrator

    Feb 2021 - Aug 2021