Lourdes Johnson

Experience

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  1999 First Security Bank, NA

  Jan 1993 - Jan 1999

  Branch Manager

  • Successfully managed in-store and traditional bank branches • Directed and coordinated the launch of two in-store branches, to include the first in-store branch• Led staff members in daily branch operations, sales activities, and quarterly operational audits• Supported the bank’s CRA Program by developing effective community relationships through retail banking activities and engagement with various non-profit organizations • Maintained branch compliance with the Bank Security Program and other applicable laws and regulations through effective implementation of operational procedures and bank policies• Consistently coached, developed, and evaluated performance of direct reports Show less

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  American Express Centurion Bank

  Jan 1999 - Jan 2004

  Manager-Compliance, Service Delivery Leader

  • Managed the Bank Secrecy Act/Office of Foreign Asset Control Program, the Privacy Program, and the Regulation O Program• Managed compliance for retail deposit and retail lending products delivered via the bank’s website• Executed compliance monitoring reviews, reporting and the online compliance training program• Led compliance oversight for the introduction of a federal savings bank charter• Interacted with internal auditors and external bank examiners (UDFI, FDIC)• Consistently coached, developed, and evaluated performance of direct reports Show less

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  Volkswagen Bank USA

  Jan 2004 - Jan 2007

  VP, Chief Compliance Officer

  • Chief Compliance Officer• Community Reinvestment Act (CRA) Officer• Bank Secrecy Act and OFAC Officer• Bank Security Officer• Corporate Secretary• Information Security/Privacy Officer• Business Continuation Plan Lead• Regulation O Officer• Compliance Committee Chairperson• Community Council Lead/Employee Engagement Coordinator• Led and managed the Compliance and CRA Programs, with an emphasis on consumer protection, for banks with approximately $1 billion and $700 million in assets respectively• Managed internal and external audits, state and federal regulatory examinations (UDFI, FDIC)• Oversaw and executed bank training programs and policy and procedure development• Evaluated and monitored retail deposit, broker deposit, and lending portfolios for adherence to applicable laws and regulations; retail products included: NOW accounts, savings accounts, money market accounts, CD accounts, credit cards, home equity lines of credit, and home equity installment loans • Coached, developed, and evaluated performance of direct reports through weekly one-on-one sessions, mid-year, and annual performance review sessions Show less

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  OptumHealth Bank, Inc

  Jan 2007 - Jan 2010

  VP, Chief Compliance Officer

  • Chief Compliance Officer• Community Reinvestment Act (CRA) Officer• Bank Secrecy Act and OFAC Officer• Bank Security Officer• Corporate Secretary• Information Security/Privacy Officer• Business Continuation Plan Lead• Regulation O Officer• Compliance Committee Chairperson• Community Council Lead/Employee Engagement Coordinator• Led and managed the Compliance and CRA Programs, with an emphasis on consumer protection, for banks with approximately $1 billion and $700 million in assets respectively• Managed internal and external audits, state and federal regulatory examinations (UDFI, FDIC)• Oversaw and executed bank training programs and policy and procedure development• Evaluated and monitored retail deposit, broker deposit, and lending portfolios for adherence to applicable laws and regulations; retail products included: NOW accounts, savings accounts, money market accounts, CD accounts, credit cards, home equity lines of credit, and home equity installment loans • Coached, developed, and evaluated performance of direct reports through weekly one-on-one sessions, mid-year, and annual performance review sessions Show less

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  GE Capital

  Jan 2010 - Aug 2011

  VP, Deputy Compliance Officer, AML/BSA Officer

  • Led and managed the Anti-Money Laundering (AML), Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and Regulation O Programs for a bank with approximately $8 billion in assets • Provided compliance advisement for immediate areas of responsibility and for other key areas such as; Information Security, Privacy, the Identity Theft Red Flags Program, the Retail Deposits Portfolio, and the Online Retail Deposits Project • Developed policies, procedures, and training modules for key areas of responsibility • Monitored and reported first line of defense compliance with applicable laws, regulations and company policy• Interacted with auditors and examiners (FDIC)• Coached, developed, and evaluated performance of direct reports through weekly one-on-one sessions, mid-year, and annual performance review sessions Show less

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  Zions Bancorporation

  Sept 2011 - Dec 2019

  SVP, Compliance Risk Management (CRM), Sr. Manager Fair Banking
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  Comenity Capital Bank

  Dec 2019 - Dec 2020

  Director, Chief Compliance Officer
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  GM Financial Bank (In Formation)

  Jan 2021 - now

  SVP, Chief Compliance Officer

  Responsible for leading the Bank’s Compliance Management System.