Igor Tsaregorodtsev

Experience

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  Максимус

  Aug 2008 - Oct 2010

  Junior System Administrator

  - Maintained computer systems, software, and local networks for office operations.- Provided user support and system maintenance, ensuring network and server infrastructure were fully operational.

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  Cinema-circuit "Luxor"

  Oct 2010 - Apr 2011

  Waiter / Bartender (Part-time)

  - Provided excellent customer service and managed bar operations during cinema openings.- Ensured product quality and inventory control, assisting customers and maintaining cleanliness in the workplace.

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  KPBS (Krikunov & Partners Business Systems)

  Apr 2011 - Mar 2016

  Responsibilities:- Maintained and expanded the company's IT infrastructure, including office equipment, video surveillance systems, and virtual infrastructure deployment on VMware.- Conducted on-site visits to data centers (DC) in Moscow to perform preventive maintenance and support for server equipment.- Provided remote support for customer server equipment, including the Mini-DC complex developed by the company, resolving complex issues and creating instructions for 1st-level support.- Participated in customer projects, integrating new equipment into their infrastructure and migrating legacy systems to updated platforms.Key Contributions:- Designed and implemented a video surveillance system for the company.- Migrated the company's monitoring system to new equipment and virtual infrastructure.- Designed and deployed an office multi-channel PBX system based on Asterisk.- Led VMware, IBM, and Linux certification initiatives to maintain and enhance partner statuses and technical skills.- Successfully executed a customer infrastructure project by migrating a 1C terminal farm to new virtual servers running Windows Server 2008 R2.- Authored comprehensive documentation, including standard operating procedures and instructions for 1st-level support. عرض أقل - Managed and triaged support requests via the Mantis monitoring system.- Provided third-line support, handling escalated calls from second-line support or directly from users.- Diagnosed and resolved issues with the customer’s infrastructure, ensuring minimal downtime for critical systems.- Monitored system performance and server health using the Nagios monitoring system, quickly addressing issues related to servers and deployed software.- Utilized the CAS CPWerx system to access databases, write simple queries, and process data within the application for troubleshooting and support purposes.Career Progression:- Gained extensive experience in IT support, which led to a promotion to Senior Helpdesk Administrator.- Transitioned to the engineering department as a Junior Engineer, further expanding technical knowledge and expertise. عرض أقل

  • IT Engineer

    May 2012 - Mar 2016

  • Senior Helpdesk Administrator

    Apr 2011 - May 2012
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  Техносерв

  Mar 2016 - Apr 2018

  Senior Engineer \ Chief Project Engineer

  Responsibilities:- Resolved incidents within service contract frameworks, ensuring system stability and customer satisfaction.- Participated in the deployment of new equipment, commissioning processes, and acceptance testing.- Conducted on-site duties at customer locations, including state-owned banks, and collaborated on infrastructure projects.- Researched and tested new technologies, including Nutanix, VxRail, VSAN, and Simplivity.- Coordinated closely with the Storage Department to ensure seamless integration of solutions.Key Contributions:- Improved communication between engineers and service managers to enhance project efficiency.- Led the x86-team, facilitating training on emerging technologies, assigning tasks, and collaborating with service managers and project managers .Major Projects:Top 3 Metallurgical Company Support Project- Provided support and maintenance for customer computer systems, involving migration to target equipment and deploying new hardware.- Transitioned from Senior Support Engineer to Chief Project Engineer.State-Owned Bank Support Project- Handled service requests and incidents, conducted preventive maintenance, and diagnosed/repairs faulty equipment.- Performed on-site duties at the customer’s head office and visited additional data processing centers.Federal/State Project – Safe City- Led the commissioning of infrastructure at three sites: Arkhangelsk, Severodvinsk, and Kotlas.- Deployed SAN infrastructure, including IBM Storwize V3700, Brocade SAN switches, and IBM TS3200, involving cable management, configuration, zoning, and host mapping.- Set up and configured x86 infrastructure and VMware vSphere integration.- Coordinated communication between the project team, customer engineers, and headquarters to ensure seamless execution.- Participated in acceptance testing, ensuring the successful validation of infrastructure at each site. عرض أقل

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  Accenture

  Apr 2018 - Apr 2022

  Responsibilities:- Worked within the Cloud Transformation & Architecture division, providing technical expertise and leadership on complex projects.- Independently managed projects within broader programs, ensuring timely delivery and adherence to objectives.- Prepared and calculated financial parameters for projects and programs using customer-defined formats.Major Projects:Top 3 Bank – "Reliability" Program A strategic initiative to modernize and consolidate IT infrastructure, combining legacy systems of affiliated banks into a unified private cloud and creating a cloud platform of proprietary design. The program aimed to achieve a 99.99% availability level for mission-critical systems, streamline data transmission, and decommission outdated data centers.Key Contributions:- Led the financial preparation phase, calculating the cost and financial indicators for all projects within the program.- Managed the Infrastructure Cluster, revising project plans, prioritizing tasks, and updating budget estimates.- Supported the initiation of projects within the Processes and Architecture clusters, ensuring seamless integration into the broader program.- Conducted architectural supervision, identifying critical architectural decisions ("forks") and proposing IT solutions aligned with the bank's target architecture.- Created quarterly and annual reports for the Bank's Management Board, highlighting progress and results.- Assisted with program closure, validating outcomes, and confirming financial benefits such as reduced maintenance costs and decreased downtime expenses.Achievements:- Played a pivotal role in transforming the bank’s IT landscape, achieving a unified, modernized infrastructure.- Successfully contributed to achieving the program's goal of enhanced availability and reliability for mission-critical systems.- Delivered detailed financial and operational reports that ensured transparency and supported informed decision-making by stakeholders. عرض أقل Responsibilities:- Operated within the Technology Department, Cloud Transformation & Architecture division, contributing to technical and strategic projects.- Delivered technical expertise and insights in infrastructure assessments and transformation initiatives.- Created customer-facing materials, reports, and presentations, primarily using PowerPoint.- Analyzed customer systems and infrastructure for assessment and optimization projects.Major Projects:Top 5 Bank – Data Center and Infrastructure Assessment- Conducted a comprehensive assessment of data center infrastructure, server equipment, and information systems.- Collected and analyzed infrastructure data, interviewing department heads and stakeholders.- Developed resource and service models for key systems, identifying critical components ("red zone") at risk.- Prepared a detailed final report with evaluation results, presented in a heat map format for clarity and actionability.Top 10 Financial Holding – Business Process Monitoring System- Designed, deployed, and managed the infrastructure for a business process monitoring system based on Splunk for online and retail lottery ticket sales.- Created and configured the solution infrastructure from the ground up, transitioning to a cluster-based high-availability (HA) architecture.- Oversaw all project environments, ensuring stability and optimal performance.- Collaborated with the development team on infrastructure-related issues and introduced DevOps practices to improve efficiency.Technical Expertise and Achievements:- Splunk Expertise: Completed certifications in Splunk Fundamentals, Enterprise System Administration, and Enterprise Data Administration.- Designed and deployed Splunk clusters with Pacemaker/Corosync for high availability.- Contributed to transitioning teams to Agile workflows, enhancing productivity and adaptability. عرض أقل

  • Cloud Transformation & Architecture Consultant

    Jun 2019 - Apr 2022

  • Cloud Transformation & Architecture Analyst

    Apr 2018 - Jun 2019
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  AXENIX

  Apr 2022 - now

  Key Projects:*** Top 3 Bank – "Continuity" Program 2023 – OngoingBuilding upon the foundational work of the Continuity Program, this initiative ensures the resilience and seamless operation of the bank’s business processes while advancing IT landscape transformation.Responsibilities:- Managed a cross-functional team, overseeing task distribution, monitoring workloads, and onboarding new participants.- Prepared and secured approval for program initiation materials, led the development and execution of project plans, defining KPIs and control parameters for monitoring progress.- Provided regular progress reports to the program's key stakeholders, including the Deputy Chairman of the Bank's Management Board.- Collaborated closely with the Bank’s program manager on strategic program management.- Coordinated the preparation of financial materials and participated in annual budget campaigns for project approval, and presenting to executive committees.*** Top 3 Bank2023 – Ongoing"Own SHC (Software-Hardware Complex)" ProjectA strategic project to design, implement, and manage the life cycle of a proprietary software-hardware solution for the bank.- Oversaw the entire project lifecycle from deal signing to project closure.- Led the development of documentation for SHC systems, ensuring alignment with project requirements.- Managed the project team and resolved issues with the client.*** Departmental Responsibilities:- Practice Development: Actively contributed to enhancing departmental processes and capabilities.- Career Mentoring: Mentored eight junior employees, supporting their professional development by advising on training courses, monitoring progress, and advocating for promotions during annual talent reviews.- Training Development: Designed and implemented a foundational IT knowledge course tailored for junior-level employees, fostering technical growth and skill-building within the team. عرض أقل Project: Top 3 Bank – Continuity ProgramThe Continuity Program, initiated in November 2021, builds upon the principles of the previous Reliability Program. It shifts the focus from system availability to ensuring the continuity of business processes, aiming to create a sustainable and resilient IT landscape. Key objectives include:- Ensuring continuity of critical business and infrastructure services.- Achieving vendor independence through a multi-cloud platform.- Designing a flexible IT landscape to support the bank's long-term development.Key Responsibilities:- Acted as Program Manager, overseeing all aspects of program execution.- Coordinated and managed the program team, including task distribution across project clusters, workload balancing, and onboarding new team members.- Prepared and secured approval for program initiation materials, defining qualitative goals, KPIs, milestones, and monitoring mechanisms to ensure achievement.- Delivered regular status updates and reports to the program curator (Deputy Chairman of the Management Board).- Collaborated closely with the Bank's internal program manager on all aspects of program management.- Participated in the annual budgeting process, preparing materials, defending project and program budgets, and presenting to executive committees.Achievements:- Successfully established the foundation for a multi-cloud platform, promoting vendor independence.- Enhanced coordination across clusters, ensuring smooth program execution and alignment with strategic goals.- Produced high-quality reports and presentations that guided executive-level decision-making. عرض أقل

  • Cloud Transformation & Architecture Manager / Delivery Lead

    Jan 2023 - now

  • Cloud Transformation & Architecture Consultant

    Apr 2022 - Dec 2022