Arbee Dela Cruz

Experience

• 

  Smart Communications, Inc.

  Dec 2004 - now

  Messaging and Collaboration•Responsible in maintaining the optimum health of the exchange servers•Performs exchange database maintenance and back-ups (WSB)•Responsible in provisioning access to SMTP Relay Servers•Ensure that the Service Packs and Hotfix are tested and up to date•Part of the team that migrated exchange mailboxes from Exchange 2007 to 2010 and later on to Office 365•Part of the team that create, modify and delete exchange mailboxes, distribution list and communal emails•Responsible investigating unreceived emails via message tracking.•Responsible in administering SMTP Gateways (Cisco Ironport) such works include updating of content filter, whitelisting, SMTP routes and mail flow policies.•Responsible in administering Exchange Online such works include whitelisting/blacklisting domain, migrating newly created account assigning of license to accounts and message tracking System Center Configuration Manager 2012•Managed over 12,000 clients in 3 sites and two domains (1 Primary 2 Secondary)•Responsible in maintaining the optimum health of the SCCM servers•Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).•Create, test and deployed packages for corporate software and third-party vendors to be deployed on corporate workstations•Planned upgrades and road maps to upgrade sites from the SCCM 2012 to SCCM 2016Mobile Device Management•Responsible in maintaining that the optimum health of the MDM servers•Serves as technical support in troubleshooting issue upon installation of MDM clients on mobile devices.•Responsible in creating device policies•Create, test and deploys application deployments / publishing to mobile devices.Enterprise Anti-virus•Responsible in maintaining that the optimum health of the AV servers•Deploys Anti-virus client via console•Responsible in creating Anti-virus policies and blocking of USB peripherals defined by IT- Security Show less

  • Junior Manager

    Jan 2021 - now

  • Information Security Supervisor

    Jun 2018 - Apr 2022

  • Senior Information Security Analyst

    Dec 2017 - Jun 2018

  • Senior System Administrator

    Oct 2010 - Dec 2017

  • Client Administrator - IT

    Oct 2008 - Oct 2010

  • Technical Support - Level II

    Dec 2004 - Oct 2008