Experience

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  Tcs

  Oct 2013 - Jul 2015

  Software engineer

  Involved in implementing and testing Change Request for the applications.Unit testing of self work and peer reviews.Engaged in database designing for some of the applications and implemented with Hibernate Framework.

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  Pegasystems

  Oct 2015 - Jul 2016

  Software engineer

  An individual contributor responsible for building integration components of Pega PRPC.Design and development of OAuth 2.0 components that includes client credentials and oath code grant type using PRPC.Contributed to the automation scripts.

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  Ivy comptech

  Jul 2016 - Dec 2017

  Software engineer

  Worked as an individual developer in the team, Design and implemented a type of poker tournament format. It is popularly known as Knock Out Tournament.Contributed towards feed for the various labels vendors.Built a framework for bot detection while a game is being played.

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  Servicenow

  Dec 2017 - Mar 2021

  Software engineer

  Building features around Virtual Agent mainly known as chatbot.Developed features around various NLU Providers like IBM Watson, Google Dialog mainly, to discover the intent of end-user.Explored around Alexa Skill Creation Framework. Designed and Developed a spike for virtual agent integration with Alexa.Worked with Alexa Voice Service, for integrating various bot framework availableInvolved in doing end to end design, development for the Alexa Integration with VA project Responsible for developing a Conversation Designer for Virtual Agent. Using this UI customer can author Conversation topics, they can create a topic, add components, properties and publish it.Involved in testing activities for the functional modules in the project Show less

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  Salesforce

  Mar 2021 - Aug 2024

  Software engineer

  I am part of the documentation framework team. Any product documentation involves three vital components such as "Overview", "Guides" and "References". We are trying to build the ecosystem for the technical writers to help them ship documentation for their respective products with zero downtime. My role in the product is towards building plugins, VSCode extensions, integrations for various mulesoft packages to support reference pages experience and scaling the framework to suport millions of documentation on developer.salesforce.com.I have also built the compiler to serve different flavours of syntax configuration with in our ecosystem.Complexity lies in shipping the million of documents to build and serve the pages at scale. Thanks to our distributed services and caching layers with CI/CD pipelines in place to serve user request with minimum latencies. Show less

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  Microsoft

  May 2024 - now

  Software engineer