Experience

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  Misr travel

  Jul 1987 - Aug 1995

  Tour operator

  charge of partners’ relationship management, tailoring, planning, pricing and managing tour programs for individuals and groups.- Managed relation with key accounts from USA, UK, South Africa and Italy.- Negotiated contracts, pricing and programs for development and implementation. - Organized International conferences in Egypt including The American Society of Travel Agents (ASTA) conference in Sept 1992, the biggest gathering of U.S. Tour Operators held in Egypt in 1992 and inaugurated by the president of Egypt. - Quality Control and customer satisfaction. Show less

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  Tour guide

  Aug 1995 - Aug 1996

  Free lance tour guide

  • Worked with a variety of tourists from diversified nationalities and cultures including Africa, Europe, USA, and Asia providing a multi-cultural experience and enhancing communication and interpersonal skills.• Managed Tours both as tour guide and tour leader ensuring high customer satisfaction and quality control.

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  Computer world middle east

  Sept 1996 - Sept 1997

  Editor computer world middle east magazine

  Edited, designed and developed Computer World Middle East Magazine; developed network and interviewed international technology experts.

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  Microsoft egypt

  Jul 1999 - Oct 2007

  • Driving a comprehensive approach to addressing Microsoft software piracy via changing customer and partner behaviour reducing piracy rate in Egypt from 89% to 56% as well as influenced the Intellectual Property Law issued in 2002. • Increased awareness and perception of Intellectual Property (IP) from 2% to 89% leveraging awareness campaigns and out of the box marketing activities. • Developed and managed a Press advocacy club of IP including key influencing local and regional mass media representatives. • Participated and co-managed several regional conferences, training for key influential and stakeholders from the MENA region in Paris, Italy, Jordan, Tunisia, Morocco and Egypt. • Built network with multiple industry alliances such as IIPA and co-chaired Business Software Alliance in the Middle East. Show less

  • Anti-Piracy Marketing Manager, APMM, (1997-2006)

    Oct 1997 - Oct 2007

  • Public Relation Manager - Extended Responsibility

    Jul 1999 - Jun 2004
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  Microosft egypt

  Jul 2000 - Oct 2007

  Community affair manager - extended responsibility

  - Introduced the first Community Affairs of Microsoft in Egypt, building relations with key local and international NGOs in Egypt.- Established and managed Microsoft’s community software and cash grants. - Developed partnership with the Ministry of Communication and IT and the United Nation- Development Program on the national IT Clubs Initiative.- Managed the implementation of Youth ICT Empowerment Programs.- Adapted the Unlimited Curricula for usage of sight and hearing impaired. - Engaged employees in funding and set up of two ICT labs in two local orphanages. Show less

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  Microsoft

  Oct 2007 - Jun 2022

  Microsoft, July 2016 – Present. Philanthropies Director, Middle East, and Africa. Developed Microsoft Middle East and Africa social inclusion strategies, plans and regional programs; AI4Good program; manage budget and local grants; manage relationships with key influencers and partners; develop strategic partnership with donors and development banks; outreach, advocacy, and social impact communication campaigns; and employee engagement programs. Microsoft Philanthropic Programs and Community Engagement:• Developed strategic, scalable, and sustainable national development plan. • Created global best practice Emerging Market Initiative to develop national skilling and employability eco-system. • Developed and executed strategies to introduce assisted, blended, and online learning programs across Microsoft regional programs. • Introduced strategies and programs with key non-profits on job placement; self employment; and Small and Micro-business empowerment including youth volunteerism strategies to gain work experience.• Strong advocate of Gender Equity, developed, co-created, and supported several socio-economic programs and strategies for women empowerment across the region. • Led and contributed to non-profit empowerment programs across the region. • Leveraged technology to address societal challenges including development of solutions to support skilling and employability, AI solution for Environment Sustainability and Humanitarian Action. • Managed employee engagement programs and strategies including skilled-based volunteering, technology solution development as well as fund raising for disaster response. • Managed disaster response across Middle East and Africa. Show less Responsible for the development of Microsoft’s Egypt Citizenship strategies and plans; develop and drive YouthSpark and Technology for Good initiatives; manage budget and local grants; manage relationships with key influencers and partners; youth engagement; outreach and communications; employee engagement programs.Extended responsibility from 2013-2016 supporting regional Middle East and Africa Citizenship operations providing support for local teams in driving key YouthSpark initiatives. National Plan Lead for Microsoft Egypt with extended responsibility (2013-2014) resulting in development of Egypt’s first national Plan in 2013 involving cross-group collaboration, strong alignment with business strategies; national policies and government priorities. Currently leading Microsoft’s Youth Pillar in Egypt’s National PlanMicrosoft Philanthropic Programs and Community Engagement:Launched, developed, and managed YouthSpark initiatives benefitting over 400,000 youth creating 65,000 job opportunitiesDrive Computer Science Education benefitting 100,000+ youth with implementation in youth Centers and STEM schools.Launched, developed and managed Tech4Good solutions and tools and capacity building programs benefitting 1,500+ NGOs. Develop and execute the Citizenship Communication Plan in partnership with Microsoft PR team.Local and Middle East and Africa region Partnerships & Network of Influence.Microsoft Representative and Speaker at Local, Regional, and International Events. Show less

  • Director of Philanthropy, Middle East and Africa

    Jul 2016 - Jun 2022

  • Citizenship Lead, Microsoft Egypt

    Oct 2007 - Jul 2016
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  Freelance

  Jun 2022 - Jun 2022

  Consultant ict for development

  Freelance consultant offering 24+ years of experience in the development & execution of ICT4Development, Impact and Inclusion programs and solutions,