Anna Arevalo

Experience

• 

  MediConnect Record Retrieval (a Product of Verscend)

  Sept 2008 - Jul 2012

  • Escalated Retrieval Agent

    Jul 2009 - Jul 2012

  • Retrieval Agent

    Sept 2008 - Jul 2009
• 

  Verscend (formerly Verisk Health)

  Jul 2012 - Sept 2019

  I work with life insurance companies, law firms and insurance brokers helping them manage their accounts and obtain the medical, billing and other records they need. I train them on placing orders in our system, best practices for obtaining records, etc. I have extensive knowledge on HIPAA and HITECH. I am very familiar with electronic health records, electronic medical records and health information exchanges. I help troubleshoot technical issues and resolve billing errors and disputes. I am proficient in Excel and provide a number of reports to our customers. Show less I work with life insurance companies, law firms and insurance brokers helping them manage their accounts and obtain the medical, billing and other records they need. I train them on placing orders in our system, best practices for obtaining records, etc. I have extensive knowledge on HIPAA and HITECH. I am very familiar with electronic health records, electronic medical records and health information exchanges. I help troubleshoot technical issues and resolve billing errors and disputes. I am proficient in Excel and provide a number of reports to our customers. Show less

  • Sr. Client Services Coordinator

    Aug 2016 - Sept 2019

  • Sr. Client Services Coordinator

    Oct 2014 - Aug 2016

  • Customer Service Representative

    Jul 2012 - Oct 2014
• 

  Cotiviti

  Dec 2018 - now

  I work with life insurance companies, law firms and insurance brokers helping them manage their accounts and obtain the medical, billing and other records they need. I train them on placing orders in our system, best practices for obtaining records, etc. I have extensive knowledge on HIPAA and HITECH. I am very familiar with electronic health records, electronic medical records and health information exchanges. I help troubleshoot technical issues and resolve billing errors and disputes. I am proficient in Excel and provide a number of reports to our customers. Show less

  • Sr. Technical Specialist

    Mar 2024 - now

  • Technical Specialist

    Sept 2022 - Mar 2024

  • Data Analyst

    Sept 2019 - Sept 2022

  • Sr. Client Services Coordinator

    Dec 2018 - Sept 2019