Marco Iannone

Experience

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  Whirlpool Corporation

  Jan 1998 - Dec 2003

  SQC and Process Control Quality

  • To deal with sporadic and/or repetitive problems. • Contribution to define critical characteristics of processes and parts with effect on product quality. • To identify and develop improvement plans. • Put into effects prevention activities in order to reduce the critical matters of new products, processes and modifications.• Define and update operating procedures, instructions and control plans of processes and products according to UNI EN ISO 9001. • Follow the new production also through industrial samplings. • Internal and external claim management defining corrective actions.• Non conformity handling of production batches, using the waiver system correctly.• Arrange and organize quality meetings with Production Manager and with production worker to discuss the relevant problems.• Monthly analysis of the quality inspection’s results, defining the relevant improvement plan when necessary.• Internal test and calibration of quality tools for measurement.• Organize the calibration with external SIT laboratories for primary instruments and primary samples. Show less

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  Roechling Automotive

  Jan 2004 - Dec 2005

  Quality

  Logistic - Quality Department • Quality Control Responsible for semi-finished goods• Incoming inspection and Delivery note management.• Warehouse administration and implementation of FIFO system.• Good knowledge of SAP system• Production material planning.• Analysis of production’s efficiency. • Quality control plan administration. Representative of the Quality production for Audi A6 division, according to ISO TS-16949 standard• Coordination of the quality control employees.• Quality management for the single department (Audi A6) • Problem analysis through pareto chart.• Discussion and revision of the monthly quality target. • Planning and coordination with the production manager of corrective action.• Customer’s warranty claim management through 8D format.• 5S system (Total quality) coordination and implementation.• Good knowledge of SAP system Show less

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  Gunnebo Entrance Control

  Jan 2006 - Mar 2022

  In addition to the role of Plant Q&E Manager since July 2016 I have a dual role as Business Unit EC Quality Manager1. Since January 2011 Lavis Plant Quality & Environment Manager.2. Since July 2016 Entrance Control Quality ManagerEC Quality Manager:Coordinator of the Quality Managers of the different plants: China, Uk and USA. Targets:• Develop a consistent approach to Quality within the business • Establish common KPIs• Review the performances periodically and report to the Board. • Review the way of measuring and record quality• Align the plants processes • Develop internal reports to identify issues and trends and then establish actions to address the root causes of the issues (process, product, skills, training, etc)• Manage a regular cross function Quality Meeting to include key stakeholders from each function / plant and drive improvement activities• Introduce the change request system and being the chairman of the meetings. Show less Responsible for the issuing and updating of the entire Quality and Environment System according to ISO9001:2015 & ISO 14001:2015 standards.• Responsible of the supply chain both Italian and foreign, related to the quality of the products.• Responsible of the Supplier’s performance analysis with consequence implementation of corrective actions for the improvement. • Responsible of all internal corrective/preventive actions. • Management of the entire NCN system with external customers and SCs.• Management of the internal Quality resources and coordination of the production process in cooperation with the production Manager.• Responsible of monthly statistical analysis of the Plant and responsible to highlight to the Plant Manager the room for improvement. • Active member of the Lean Manufacturing program Team in the Lavis Plant. • Responsible to manage and maintenance Quality Plans for internal production and Suppliers.• Periodical review of the engineering drawing/datasheet in cooperation with Tech.Dept. Manager.• Analysis of the processes and machines to reach the quality requirements in order to optimize, both internally and to the suppliers, production and related costs.• Cooperation with Technical Dept. for the customization of the products.• Member of the Internal Management Group for the monthly KPIs’ analysis.• Member of the group dealing with Transferring of products from other factories, especially involved in quality and production layout.• Responsible to organize and to manage quality and environmental audits.• Responsible to update corporate system in accordance with legislative updates that are applicable to the company by implementing actions and updating the internal procedures• Responsible to monitoring the costs of quality and non-quality.• Responsible to issue on a monthly base, the performance report to Plant Manager and discuss it with internal organization. Show less • Warranties management for Italian and foreign markets. • Preparation and management of FATs with Customers. • Product certification according to UNI EN ISO 9001:2000 & 2008.• Internal Auditor according to UNI EN ISO19001:2000• Cooperation in environmental management system according to UNI EN ISO14001:2004.• Quality planning and issuing of testing procedures in accordance with technical dept.• Preparing and updating of procedures and manual for the ISO Quality/Environment management system.(QEMS)• Statistics analysis of internal quality KPI: warranties, internal scraps and supplier’s non conformity.• Daily cooperation with the Quality Manager for environmental and quality management system.• Arrangement of monthly quality reports for the plant and the competence centre. • Management of warranties and claims through the NCN system.• Plant’s KPI analysis for management team review. Show less

  • BU Entrance Controll Quality Manager

    Jul 2016 - Mar 2022

  • Plant Quality & Environment Manager.

    Sept 2009 - Jul 2016

  • Quality Assurance Engineer

    Jan 2006 - Sept 2009
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  Watts Water Technologies

  Mar 2022 - now

  Plant Quality & Quality Assurance Manager Watts Industries Italia

  Assicurare la conformità dei prodotti agli standard di riferimento.· Assicurare la piena soddisfazione del cliente relativamente alla Qualità del prodotto.· Collaborare alla definizione dei kpi qualità e dei target di miglioramento qualità.· Raggiungere i kpi e i target di miglioramento qualità stabiliti.· Evidenziare in fase di sviluppo prodotto gli aspetti critici per la Qualità.· Gestire le non conformità interne, esterne da clienti e sister company· Assicurare la conformità del sistema Qualità ai requisiti della norma ISO9001:2015 e ai requisiti delle norme relative ad ambiente, sicurezza ed etica.· Collaborare alla stesura /aggiornamento delle procedure SQ e documentazione SQ.· Gestire il personale addetto al controllo Qualità della produzione dei nr. 3 reparti produttivi.· Gestire le NON CONFORMITA’ interne, esterne lamentate dal cliente. Essere un riferimento autorevole e credibile per i clienti e sister company (ICO).· Coordinare azioni di miglioramento atte al raggiungimento dei target assegnati.· Effettuare l’analisi dei difetti, ricerca root-cause, definizione delle azioni correttive.· Essere da riferimento agli organismi notificati e ai clienti nella esecuzione degli audit e nel gestire la soluzione delle NC ed osservazioni emerse.· Gestire le attività per la conformità del Sistema Qualità alla norma ISO9001:2015· Pianifica il proprio aggiornamento professionale e quello dei collaboratori diretti, in modo da mantenerlo adeguato ai compiti, responsabilità ed obiettivi di sviluppo della propria area ed alla dinamica di trasformazione del contesto sociale in cui opera.· Promuove/pianifica training a operatori, collaboratori e impiegati sugli aspetti qualitativi, i requisiti normativi e le tecniche di problem solving. Show less