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Abigail Gounder

Abigail Gounder

Platinum Sales and Private Bank Agent

Followers of Abigail Gounder383 followers
location of Abigail GounderJohannesburg Metropolitan Area

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  • Timeline

  • About me

    Complaint Resolutions Manager | 15+ Years of Banking Experience | Bachelor of Business Administration | Driven, Motivated, and Focused on Delivering Results

  • Education

    • Milpark Business School

      -
      Higher Certificate in Banking Services Banking and Financial Support Services

      Activities and Societies: N/A Total Accreditation: 120- NQ level 5

    • Moonstone

      -
      FIAS Level 1 RE5

      Level 1 RE5

    • THS Langlaagte

      -
      Matric

      Activities and Societies: Tennis, Volleyball, Soccer

    • The NetWorking Company

      2016 - 2016
      The Ignite Woman's Leadership Program

    • Milpark Education - School of Financial Planning and Insurance

      2019 -
      Bachelor of Business Administration - BBA Business/Commerce, General

    • Milpark Education - School of Financial Planning and Insurance

      2019 - 2022
      Bachelor of Business Administration - BBA Business/Commerce, General

      Communication MacroeconomicsMarketing Business Law

  • Experience

    • ABSA

      Mar 2005 - Jan 2012
      Platinum Sales and Private Bank Agent

      1.Platinum Sales Consultant2.Private Bank, customer service.3.Telephone and Internet Banking support and technical assistance.

    • Discovery Vitality

      Jan 2012 - Jun 2012
      Vitality Sales Consultant

      Adhere to the Financial Advice and Intermediate Services (FAIS) Act, Financial Information Centre Act (FICA)

    • FNB South Africa

      Jul 2012 - May 2018
      Client Service Specialist – Client Value Management

      Complaint SpecialistOnline Portfolio Manager Reversals & Recalls and Technical Support for Digita

    • FNB Wealth and Investments

      Jan 2018 - now

      AdministrationComplaint Mangement ProcessDealing with internal and external Stakeholders Knowledge of LISP and MANCO unit trust investments. Technical support and escalations

      • Complaint Resolutions Manager

        Dec 2020 - now

      • Client Service Specialist

        Jan 2018 - Dec 2020

  • Licenses & Certifications

    • Higher Certificate in Banking Services

  • Volunteer Experience

    • Participated in various activities

      Issued by SOTP on Jul 2014
      SOTPAssociated with Abigail Gounder