Mangala N K

Mangala N K

Team Lead

Followers of Mangala N K54 followers
location of Mangala N KBengaluru, Karnataka, India

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  • Timeline

  • About me

    Senior Business Analyst at IBM

  • Education

    • Dr.Ambedkar Institute of Technology, Bangalore

      2002 - 2006
      B.E Information Science
    • Anna University Chennai

      -
      Master of Business Administration (M.B.A.) Business Administration and Management, General
    • Anna University Chennai

      -
      Master of Business Administration - MBA General Management
  • Experience

    • Accenture, Banglore

      Aug 2006 - Dec 2012
      Team Lead

      I was playing the role of a Team Lead in for a Major Netherlands based Telecom client called KPN.I have worked on gathering requirements from the client, providing estimates and creating Business Processes for a Order Management system using C3 version of Cordys

    • IBM

      Jan 2013 - now

      I lead a team of Business Analysts and Functional Consultants, specializing in Maximo to conduct client workshops to gather and analyze requirements. My primary work has been solving major Energy and Utility clients problems with there Asset Management Processes. This is done by documenting existing process, analyzing and re-engineering them for automation in Enterprise leading IBM Maximo Asset management platform. I specialize in designing functional and technical solution on Maximo modules like Asset Management, Work Management, Inventory Management, Configurations and Workflow Designer.Additionally, as a Product Owner, I play the role of setting the priority of user stories, defining the user stories, test script review and final sign off the end product. Show less In my role as a Buinsess Analyst, I have worked with clients from multiple industries like Shipping, Sofware Services, Financial Services, and Telecom, in translating there requirements to working software. I am responsible for requirements elucidation, standards validation and final quality check of deliverable. As part of this I am responsible for having discussions with all the stakeholders and capturing the requirements, creation of wireframes and writing User Stories. I also have to validate the deliverable from technical team on various standards to be followed. I also act as the final checkpoint for deliverable produced by the technical team Show less

      • Business Analyst and People Manager

        Jun 2020 - now
      • Business Analyst

        Jan 2013 - May 2020
  • Licenses & Certifications

    • Professional Scrum Master (PSM)

      Scrum.org
      Jun 2022
    • Professional Scrum Product Owner (PSPO)

      Scrum.org
      Nov 2019
    • IBM Design Thinking Practitioner

      IBM
      Nov 2016
      View certificate certificate