
Naveen Sharma
Quality Assurance Analyst

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About me
Store Manager at Bigbasket|| EX Hub manger ||Ex-Process Assistant at ||Amazon ||Ex-Flipkart||Inventory management
Education

Aggrwal collage ballabgarh
2015 - 2019Bachelor of Science - BS Bsc physics hons
NMIMS CDOE
2020 - 2022MBA SUPPLY CHAIN
Experience

Imperial Auto Industries
Aug 2017 - Mar 2018Quality Assurance Analyst
Flipkart
Feb 2018 - Jul 2021# Daily management shift plan.#Job allocation associated.# monitor status of count and problem solve queues.# Responsibility’s roster maintains and timely update.# Working on fast moving FSN/ SKU.# working on damage and expiry inventory disposal.# working on wall to wall count process.# working on minimise PRTO.# Responsible for shift quality and associates action plan. # Looking for the control manpower as per operation.# Looking for the pending work.# Managing the details of operations and trackers.
Operations Team Lead
Aug 2020 - Jul 2021Data Entry Operator
Apr 2019 - Jul 2020Material Handler
Feb 2018 - Apr 2019

Amazon
Jul 2021 - Mar 2022Process Assistant* Responsible for operations (Inbound) At largest amazon fc north india gurugram.* capacity optimisation by identification slow moving Asin and replacing then with fast moving inventory.* Handled a team of 150+ Associates

Bigbasket.com
Mar 2022 - now1. Profit & Loss Management2. Manpower Planning3. MCIP Assets, Fixed and Movable Assets Management4. HR Coordination, Recruitment & Training5. Attrition & Absenteeism Management6. Security & Housekeeping Management7. Sales collection, Petty Cash Management (Petrol & Food Reimbursement & Expenses Approvals)8. Stock Indent Management9. Inward and Return Management10. Ontime Picking and Last Mile Delivery Management11. Inventory Management12. Transport and Logistics Management13. Mandatory Registers and Records Maintenance14. MIS Reporting and Record Maintenance15. Project Initiations, Innovations to improve efficiency16. Work Environment and safety management17. Process adherence- 100% Show less *Delivery Performance, IBND Management, Delivery Expenses within CP, Complaint Related issue, Process Audit Score, Operations Call, Collection Variance Clearance & Reconciliation, Attrition Percentage.• Check the customer complaints and work on this, know the customer needs, how we can improve our service.• To check the Hub Slot Capacity on daily basis and review, update the capacity for bike and van.• Check the Biker and van planning for the month.• Maintain the Delivery Cost Tracker on daily basis.• Raise indent for uniforms and consumables as per the requirement on schedule.• Co-ordinate with projects team to facilitate inter-store transfers of assets when required.• Do Self audit of Hub and Check the Deviation and align the team to work on this.• Make the follow-ups with the team for cash collection, banking, on time delivery, End to End dispatch Monitoring.• Fill delivery data for all roll types in the given template on TDP wise and share their payout with Finance team, also Co-Ordinate with finance team to get the payment disbursed on time. Show less
Store Manager
Apr 2024 - nowHub Manager
Mar 2022 - Apr 2024
Licenses & Certifications
- View certificate

Post Graduate Diploma in Business Management (Supply Chain)
NMIMS CDOEJan 2024
Languages
- enEnglish
- hiHindi
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