Caitlyn Millet, PHR, SHRM-CP

Experience

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  BEST Volvo

  Jun 2004 - May 2011

  Receptionist and Service Coordinator

  Screened and interviewed potential personnelTrained new hires within the Service DepartmentAssisted in Public Relations and Human Resource ManagementMade follow up and reminder phone calls to all service customersAnswered an 8 line phone systemCoordinated service appointmentsOrganized and managed multiple customer databasesExtensively used of "Renyolds and Renyolds" and "Time Highway"

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  State University of New York at Oswego

  Aug 2010 - Dec 2010

  Teaching Assistant

  I was a teaching assistant to Dr. Larry Maher for the Fall semester 2010 for management. I was selected for this position as I excelled in his class and maintained a grade of an "A" and proved my leadership abilities.Attended all classes in my assigned section that Dr. Maher taught.Addressed the class daily in taking attendance, recapping the last class, and informing what we would be partaking in during that period.Taught the class several times on topics in my areas of specialty.Attended weekly meetings with teaching assistants in other sections and Dr. Maher.Attended meetings outside of class with the groups of students assigned to me, and often those not assigned to me, in order to help them succeed on their major project.Held office hours for students to receive extra help.Held review sessions outside my normal office hours before exams. Show less

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  Paychex

  Apr 2011 - Aug 2011

  Recruiting Intern in the Talent Aquisition Department

  Preformed reference checksConducted phone screensSource resumes for multiple job openings within PaychexAttract passive job seekersSit in on and conduct onsite interviews

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  Klein Steel Service Inc.

  Jul 2011 - Jan 2012

  Human Resource Intern

  Preformed reference checks, background checks, and drug testsPhone screened potential candidatesData input for benefits and compensationAudited benefits after open enrollmentShadowed HR Professionals in daily tasksAssisted in creating a weekly wellness newsletterPrepared New Hire bindersTracked and prepared information for new hires and terminationsExtensive use of 'People Trak'

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  GYPSUM EXPRESS

  Aug 2011 - May 2012

  Human Resource Intern

  Assisted in editing, writing, and designing a new and improved employee handbookCompleted an I-9 auditCompleted an audit of personal, benefit, medical,safety and training folders

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  Financial Architects, Mass Mutual

  May 2012 - Jul 2012

  Human Resources Intern

  Recruited using both warm and cold approachesRefined Metrics and tracking systemsAttended networking eventsDeveloped an HR internship program within the companyAssisted with marketing initiatives and agency events

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  Bene-Care Inc.

  Aug 2012 - May 2015

  Human Resources Generalist

  Processed biweekly payroll for approximately 40 employeesHandled employee benefits administrationDeveloped and administered various Human Resource policies and procedures for all company personnelImplemented and updated compensation programsMonitored performance evaluation programAssisted in building company's current Wellness ProgramRecruited and interview potential candidatesCompleted on-boarding process for new hiresComposed company's monthly newsletterPlanned and coordinated company sponsored eventsRenewed and processed both employee and company licensing and certifications Show less

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  Klein Steel Service Inc.

  May 2015 - Aug 2016

  Human Resources Generalist

  Provided day-to-day support to all team members at multiple locations throughout New York State by responding to inquiries regarding policies, procedures and programsAdvised management in appropriate resolution of employee relations issuesOrganized internal training programs such as Klein Steel Certified Leadership Program, harassment training, mid-year and performance appraisal training, nuts and bolts of management training, etc.Liaison for employee morale; worked on company recognition programs for all team members following Klein Steel’s values and initiativesAdministered Company's Job Awareness programCoordinated recruitment efforts including job requisition logging and tracking, job posting and advertising, applicant tracking and serving as job fair representativeProcessed and reviewed employment applications and assessments (Predictive Behavior Index, Job Profiles analysis, drug testing, and coordination of pre-employment physical)Maintained HRIS database including AAP, compensation, benefits and training. Generate reports as necessary for HR or senior staffCompleted implementation of ADP HRIS modules including performance appraisals, training and benefitsConducted new hire orientations, including collection and input of all new hire paperworkConducted benefits enrollment for new team members and at open enrollmentMaintained records for use in team member benefit administrationProcessed termination, COBRA, FMLA, benefits, and other HR paperworkConducted exit interviews to determine reasons behind separations Coordinated company wellness initiatives and wellness fairsPoint of contact for incident reports and Worker’s CompensationUse of ADP Document Cloud Show less

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  IPic Entertainment

  Aug 2016 - Apr 2018

  Human Resources Compliance Manager

  Managed iPic Entertainment's HR Compliance HotlineConducted investigations into allegations made directly to the Human Resources Department or to the HR Compliance HotlineCompleted audits to ensure compliance with State, Federal and Local laws and regulationsReviewed and remained up to date on Federal, State and Local laws for 16 current locations (10 states) and all upcoming new store openingsCreated compliance handbooks for new store openingsTraveled to (16) different sites around the United States to train managers, supervisors and administrators on company policies and proceduresUpdated policies and handbook addendums to remain compliant within the 10 current states iPic Entertainment operates inHeld HR Compliance Webinars on topics such as, Sexual Harassment and Disciplinary DocumentationOversaw all OSHA and Worker's Compensation casesEnsured compliance with FLSA, ACA, FMLA, ADA, etc.Developed SOPs for HR activitiesCreated E-learnings and distributed throughout the circut using ArticulateOversaw required training based on locations and job descriptions Show less

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  Chewy

  Apr 2018 - Dec 2020

  Human Resources Compliance, Legal Team

  Subject Matter Expert (SME) for all HR Compliance topics.Worked side-by-side Chewy's Legal Team on Employment Law and EEOC matters.Managed OpenBark, Chewy's HR Ethics and Integrity Hotline (Navex, EthicsPoint).Compiled quarterly Board reporting for all Ethics and Integrity matters.Responded to all company subpoenas.Implemented front and back end litigation holds.Reviewed Standard Operating Procedures (SOPs) for the Human Resources Department.Managed updates to Team Member Handbooks and HR policies.Created state and local addendums as Chewy opened new locations throughout the US.Developed and conducted training on various HR compliance topics.Conducted audits to ensure compliance with State, Federal and Local laws and regulations (i.e. I-9, 401K, EEO).Managed I-9/E-Verify process. Show less

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  Shake Shack

  Dec 2020 - Feb 2022

  Human Resources Compliance Manager

  Drove research, communication and tracking of proposed laws and pending litigation.Presented at the Leadership Team level and drives awareness across People Resources.Managed the launch of new policies and policy changes, communicating with key business stakeholders to ensure full understanding.Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.Designed and updates HR audits to drive awareness and accountability in Shacks.Proactively identified areas of process improvements.Created Leadership level training.Ensured policies were regularly reviewed, updated and accessible to all employees.Drafted new policies and SOPs as needed and made recommendations for enhancements based on trends and best practices. Show less

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  TalentPartners

  Mar 2022 - now

  Director of Compliance & Human Resources

  Subject Matter Expert (SME) for all HR Compliance topics.Works with Managing Partners to ensure management has in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.Drives research, communication and tracking of proposed laws and pending litigation.Manages the launch of new policies and policy changes, communicating with key business stakeholders to ensure full understanding.Regularly audits all business practices and proactively identifies areas of process improvements.Ensures policies are regularly reviewed, updated and accessible to all employees.Drafts employee handbook, new policies and SOPs as needed, making recommendations for enhancements based on trends and best practices. Show less