Saba Riaz

Experience

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  Toronto General Hospital, UHN

  Jun 2008 - Aug 2008

  In-Patient Psychiatric Care Intern

  - Passionately worked within a mulch-disciplinary team, including doctors, nurses, psychologists and other social workers, while building and evaluating treatment plans, highlighting ability to easily work collaboratively with others. - Proactively engaged with clients experiencing mental health issues as well as eating disorders & earnestly attended training workshops in order to review working strategies with target population.

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  York University

  Sept 2008 - Oct 2012

  Social Work Student

  Completed, Honors of Bachelors of Social Work program, with an emphasis on anti-oppressive practice.

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  ALDO Group

  Apr 2011 - Oct 2015

  Assistant Manager

  - Utilized communication and listening skills while interacting with clients and assisting them with their needs and concerns. - Continuously strived to perfect sales skills and approaches by always meeting productivity goals, to ensure that company standards were met.- Provided clients with an easy shopping experience, with the use of my knowledge gained through experience, ensuring that they return for the products and great customer service that received. - De-escalated difficult situations with clients, when they were concerned about service or products Show less

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  MP Olivia Chow's Constituency Office

  Aug 2011 - Aug 2012

  Case & Outreach Worker Intern

  - Developed appropriate care plans for constituents that come from different social locations, including class, gender, and social orientation etc, resulting in a more accurate and effective treatment plan for each individual case. - Consistently provided ongoing assessment’s of client’s needs through a systems approach in order to develop appropriate courses of action, so that the sought out result of the client could be achieved. - Demonstrated strong organizational skills by managing a large caseload (up to 40), including conducting assessments, contacting different federal government agencies and submitting timely correspondence and reports which led to increased productivity for the office. - Successfully demonstrated ability to respectfully build relationships with clients through the use of empathy and patience and recommending different solution options available to them. Show less

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  Learning Disabilities Association of Ontario

  Oct 2013 - Jan 2015

  Program Worker
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  TD

  Jun 2015 - now

  • Senior Business Analyst, Governance & Control

    Nov 2021 - now

  • Team Manager, Canadian Fraud Operations

    Apr 2019 - Nov 2021

  • Senior Fraud Investigator

    May 2018 - Mar 2019

  • Manager, Customer Service

    Jan 2017 - Apr 2018

  • Financial Services Representative

    Jul 2016 - Mar 2017

  • Customer Service Representative

    Jun 2015 - Jul 2016