
Kieron Norfield

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About me
a people focused leader, passionate about technology and customers
Education

University of Wales, Newport
1997 - 1999BA (Hons) Documentary Photography
Open University
2003 - 2004Diploma Design Innovation
Experience

NORWICH UNION LIFE & PENSIONS LIMITED
Feb 2002 - Oct 2011This role allowed me to use my years of business expertise while applying a pragmatic and forward-thinking approach to problem-solving and defining solutions. The day-to-day role included providing consultation, advice, and guidance from idea conception through to project delivery. I managed the project and stakeholders, reporting on delivered solutions and assessing their conformity to the scope and requirements to ensure benefits were realised. Leading business objectives and marketing needs via the company’s digital assets. Producing concepts and designs which followed through to development and delivery. The breadth of this role included project management, to user research and technical development.
Research And Development Manager
Jan 2005 - Oct 2011Web Designer
Feb 2002 - Jan 2005

Aviva plc
Oct 2011 - Dec 2014Development ManagerAs Development Manager, I was responsible for the standards and governance of all design and development work across UK businesses, including all of the companies’ websites. The goal was to bring industry best practices throughout this international company, in addition to authoring the standards for the corporation. I provided advice and expert guidance on legal requirements and government regulations, for example meeting the Equality Act as well as providing the day-to-day line management, training, and mentoring for the development engineering teams.The key objective of my role was to deliver the new digital architecture that will evolve the company from a 300-year-old offline-focused organisation to a digitally leading insurance and investment provider. Show less

Fiserv
Jan 2015 - Nov 2023Fiserv is the Fintech leader, delivering financial services to a global audience. As Development Director I am responsible for delivering programmes of work across software products and services, to some of the largest and most innovative banks and retailers around the world. Working with government bodies to meet regulatory requirements, gain funding and deliver new initiatives.As the leader, I have responsibility for multiple teams and vendors across different global locations. Teams include software engineers, test engineers, devops, business systems analyst, scrum masters and project managers. We deliver services to over 2500 Financial Institutions which get used by more than 15 million end-users, working with a wide range of stakeholders and customers, to deliver our award-winning services. Show less
Development Director
Jun 2018 - Nov 2023Development Manager
Jan 2015 - Jun 2018

Alphero
Nov 2023 - nowDevelopment DirectorLeading the digital development practice to help craft some of the most impactful digital solutions in New Zealand (and Australia!). Alphero are a digital agency from Aotearoa New Zealand, who use curiosity, courage and empathy to invent wonderful digital solutions that make a difference for people and the planet.
Licenses & Certifications

Situational Leadership II
Ken BlanchardJun 2017
PRINCE2 Foundation
Office of Government CommerceFeb 2010
PRINCE2 Practitioner
Office of Government CommerceMay 2012
Scrum Master
Learning Tree InternationalJun 2010
Honors & Awards
- Awarded to Kieron NorfieldInnovation of the year Insurance Times 2013 Prestigious insurance times Innovation of the year award for the aviva drive mobile applicationhttp://www.insurancetimes.co.uk/insurance-times-awards-2013-winners-revealed/1405889.article
Volunteer Experience
Board Member
Issued by Ministry of Inspiration on Dec 2020
Associated with Kieron Norfield
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