Dalia Desouki

Experience

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  Alexandria Electricity Distribution

  Sept 2020 - Oct 2020

  Internship Trainee

  Summer training program for students, 2020sessions about the company, its role and achievements.

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  Banque Misr

  Sept 2020 - Sept 2020

  Internship Trainee

  Online training

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  CIB Egypt

  Jul 2021 - Aug 2021

  Internship Trainee

  Financial inclusion summer online training program.• E-sessions about the Financial Inclusion.• Bank products in general and CIB products and services.

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  National Bank of Egypt (NBE)

  Aug 2021 - Sept 2021

  Internship Trainee

  Week 1(online training): Online sessions about NBE products, digital services, cards and Fintech.Week 2,3&4 (physical training at customer service (Retail) and reception departments:• Serving customers.• Learning about NBE products, cards and services.• How to match it with the client's need.• problem solving and multi-tasking.

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  National Bank of Egypt (NBE)

  Jul 2022 - Aug 2022

  Internship Trainee

  Week 1(online training): online sessions about sustainability, AI, SMEs, banking in digital era, NBE products, digital services and cards, pitching presentation program.Week 2,3&4 (physical training at customer service (Retail), reception and operations departments):• serving customers and observing many cases.• Learning about NBE products, services and their uses.• Matching the suitable product with the client's need.• Create the need if not found and build a friendly relationship with the client.• Problem solving and multi-tasking. Show less

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  Alexandria Port Authority

  Feb 2023 - Feb 2023

  Internship Trainee

  Training for faculty of business students.• Lectures about business administration and departments of Alexandria port authority.•Tour at the port and its museum.