Deep Enrich
Danesh Dodagatta
Process Executive
1000 followers
Hyderabad, Telangana, India
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About me
Operations Associate @ Delhivery Ltd. ll Process Excellence ll Black Belt - Lean Six Sigma ll Problem Solving ll Supply Chain Management ll Mechanical Engineer
Education
Dr.K.V.Subba Reddy Institute of Technology, Kurnool
2018 - 2021Bachelor of Engineering - BE Mechanical Engineering
Experience
Hyundai GLOVIS
Aug 2019 - Dec 2021Process Executive.webp)
Megha Engineering and Infrastructures Ltd (MEIL)
Dec 2021 - Sept 2022Team Supervisor
Delhivery
Sept 2022 - now1. Escalation Management: Address and Resolve all the escalations raised by the clients.2. Managing all the problematic shipments (Damaged, weight capturing, Document issue, Payment issue, E-waybill issue, unlabeled shipments etc.) .3. Monitoring Regular Audits of HUB which has the shipment count of 100,000 + at a time. 4. Connecting With PAN India-Delhivery HUBs & Facilitation center of B2C and B2B clients in order to resolve the client's escalations. Data Analytics for HUB data USL for shipment processing USL. Show less
Team Lead
Dec 2024 - nowOperations Associate - Process Analyst
Sept 2022 - Dec 2024
Licenses & Certifications
- View certificate
.webp)
LEAN SIX SIGMA BLACK BELT
Advanced Innovation Group Pro Excellence (AIGPE™)Oct 2023
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