
Shaelyn Bagley
Administrative Assistant

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About me
VP Program, Process, & Change Management: Driving Operational Excellence & Growth
Education

Ellington High School
2001 - 2005
Boston College
2005 - 2009BA English with French minorActivities and Societies: The Heights, Admissions Office
Experience

Arthur Murray Dance Studio
Jan 2007 - Jan 2009Administrative AssistantOriginally a summer position and now called-in as needed to the Boston studio to handle booking and appointment sheets, answer calls and greet visitors, recruit new students, process accounts payable and invoices, organize studio events, develop, write, and mail weekly newsletter to staff and students, manage weekly and quarterly financial reports.

Boston College
Sept 2008 - May 2009Research AssistantOrganize and set up online supplements to undergraduate and graduate courses for English and Irish Studies professor, continue creating an interactive sensory map of Dublin for students of James Joyce all around the world to reference on the internet, and find and obtain new literature on Joyce and his works.

Avery Dennison Office Products North America
Jul 2009 - May 2010Human Resources Assistant• Collected input from the various departments at the facility and started a monthly newsletter to inform employees of upcoming events, improvements made at the site, and to recognize employees who go above and beyond their job description.• Acted as the events coordinator and organized the annual, formal service awards dinner, Avery Day (a day to show company spirit) and the company BBQ.• Organized the filing process for labor management documents, Union correspondences, and grievance documents. Built a process to track documents at different stages of their completion. • Helped rebuild the process for tracking quality failure reports; Created the charts and graphs to give visibility to the number of reports filed and how quickly corrective action is taken. • Headed the Employee Opinion Survey Focus Group sessions, a place where employees could gather and discuss issues they felt were important, find solutions to these problems, and implement the steps required to improve the situation. This allowed the issues on the floor to be solved by the people who knew the most about them and who would be carrying out the improvements. • Coordinated charity events and opportunities, such as yearly donations to the United Way, “Daffodil Days” fundraiser for the American Cancer Society, and a raffle to raise money for Haiti Relief Efforts through the American Red Cross since many employees do not have computers or cell phone plans to donate in that manner. The Haiti raffle raised over $1,500 locally, and contributed to about 10% of the company’s donations globally.• Set up a station at the site for employees to sign up for benefits during the Open Enrollment period and helped employees who did not have access to a computer or had difficulty understanding the intricate language of insurance policies enroll in their benefit plans for 2010. Show less

Hachette Book Group
Mar 2010 - Nov 2014•Currently manage the company’s second highest priority project for 2014. Coordinate internal resources as well as two external vendors and translate as necessary for the international vendor. •Created IT Project Management SharePoint site so all project documentation is stored in one, central location instead of on individual’s machines or network folders. This allows any employee within the PMO department to locate and open (but not necessarily edit) any project document, creating an opportunity for peer review and full transparency into all IT projects. •Designed and maintain IT PMO department’s Project Dashboard to accurately track and report on IT Projects in a timely manner to the IT department, the business, and the executive board.•Revamped and run the Change Control Governance Board, a monthly meeting with the executive board to propose new projects and prioritize the project portfolio to align with the company’s strategic direction. 36 high / medium priority projects that have been requested and approved through this process have been successfully completed since Q4 2012. •Created PMO templates for Meeting Minutes, Weekly Status Updates, Project Tollgate Timelines, Project Charter, and Project Scope Document. •With the Executive Director of PMO, hold Business Portfolio Reviews to train business users on new project management processes, provide updates on current IT projects, and create an open line of communication between the business and IT.•Acted as SME for the Procure to Pay project, in which a new tool and process was designed to track departmental spend, from the creation of a purchase order to the cutting of a check. Redesigned IT’s budget and general ledger format to appropriately reflect the departmental needs, and provided business requirements for the new tool. •Attended training at AMA for Project Management, and have received certification for Lean Six Sigma Green and Yellow Belt. Black Belt Certification is in progress. Show less •Revamped hardware / software purchasing and tracking processes and introduced streamlined vendor sites to purchasing team•Built database for all PO’s, invoices, and renewals, migrating off of the previous cumbersome hard copy process•Designed a Sharepoint “Out-of-Office” calendar and approval process for IT employees, which tracks and logs each employee’s time off, business travel, and cost of business travel per year•Wrote and designed several Power Point presentations for the IT department and CIO, including the All IT Employee meeting as well as many presentations for parent company and CEO in France•Translated documents, forms and surveys from French parent company, as well as met with the French Financial Department to review and discuss USA IT Departmental Budgets•Supervised IT department budget of approximately $20 million and maintained all records for software / hardware renewals, consultant spend, and any other expenditures throughout the year•Coordinated calendars and meetings daily for the CIO on a regular basis and occasionally for the COO, CTO, PMO Director, direct reports to the CIO, French CIO and British CIO•Participated in the company-wide Order to Cash project (a 3 year and multi-million dollar revamp of our ordering to procurement to payment systems) by organizing and helping to run all requirement-gathering sessions, preparing presentations and tracking all project expenditures against a specific project budget•Organized multiple events, including an Order to Cash Project Awards Ceremony, an all IT offsite meeting, and a company-wide pool tournament•Booked several multi-destination business trips for CIO and CIO’s direct reports, including three 2-week long India trips to meet with different outsourcing companies, trips to the UK, France and Germany for meetings with parent companies and international book fairs, and hundreds of trips between the many different offices of HBG within the continental USA Show less
Project Analyst
Sept 2012 - Nov 2014Executive Assistant to the CIO
Mar 2010 - Oct 2012

Harvard Partners, LLP
Nov 2014 - Sept 2015Project Analyst* Assisted client in implementation IT Service Management tool, including requirements gathering, workflow analysis and redesign, and vendor analysis and selection. * Managed all communications for two major student-facing projects at a local university, including the release of the university’s first mobile application. * Assisted in developing and executing “Project Management as a Service” for two clients. Introduced and trained IT teams on Project Management best practices and tools on a level applicable and appropriate to the environment. Show less

Macmillan Learning
Sept 2015 - May 2023* Design Lean Six Sigma program, including the certification process and requirements, the curriculum, and in-person and online training modules and assessments. * Lead Green and Black Belt training, run associated Lean Six Sigma projects, and provide support to employees working towards certification. * Utilize Lean Six Sigma tools and data analysis to support key company strategies.* Lead Lean Six Sigma Executive Board meetings, and work closely with executive sponsors to ensure alignment of project solutions to overall company strategy. Show less
Director of Operations Analysis
Aug 2017 - May 2023Manager of Operational Analysis
Sept 2015 - Jul 2017

Amplify
May 2023 - nowVice President Central Services Supply Chain
Jan 2024 - nowExecutive Director, Program Management, Supply Chain
May 2023 - Feb 2024
Licenses & Certifications
- View certificate

Leading at a Distance
LinkedInFeb 2021 - View certificate

Boosting Your Team's Productivity
LinkedInApr 2021 - View certificate

New Manager Foundations
LinkedInNov 2020 - View certificate

Leading Inclusive Teams
LinkedInJun 2021 - View certificate

Hiring an Employee for Managers
LinkedInJan 2021 - View certificate

Balanced Scorecard and Key Performance Indicators
LinkedInMar 2021 - View certificate

Managing Up, Down, and Across the Organization
LinkedInApr 2021 - View certificate

Leading Virtual Meetings
LinkedInFeb 2021 - View certificate

Leading Productive One-on-One Meetings
LinkedInNov 2020 - View certificate

Onboarding New Hires as a Manager
LinkedInJan 2021
Languages
- frFrench
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