Experience

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  Bobsguide

  Jul 2011 - Jul 2011

  Web usability tester - temporary role

  Telesales and customer support for this online financial technology marketplace, summer job. Responsibilities included:- Contacting newly registered users by telephone to up-sell subscriptions- Dealing with advertiser and subscriber queries- Updating online directory entries- Various Marketing support tasks

• 

  John lewis

  Oct 2011 - Sept 2012

  Selling assistant

  Selling assistant, part-time during A levels. Responsibilities included:- Demonstrating and selling products to customers- Solving any customer queries or problems- Stock-taking- Preparing and packaging items for shipping

• 

  Kent union

  Jan 2013 - Jun 2013

  Intern

  Helping to run KSCV Awards and researching enterprise projects.

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  Compass group

  May 2013 - Jul 2015

  Casual worker

  Hospitality services at Newmarket Races during university holidays.

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  Kent union

  Oct 2013 - Jul 2015

  Student staff admin assistant

  Administrative Assistant, part time during degree course. Responsibilities included:- First point of contact for students when entering Kent Union- Solving issues for students that needed support from the Union- Scheduling meetings and events- Assisting career staff with various administrative tasks- Basic financial tasks- Events promotion

• 

  Adaugeo media ltd

  Jul 2015 - Aug 2015

  Sales and marketing assistant

  Temporary role, working on delegate recruitment, database building, market research and client servicing, on projects including Working Capital Forum and the Supply Chain Finance Community.

• 

  Smi group

  Sept 2015 - Oct 2015

  Telesales executive

  Selling to senior decision makers. Meeting and exceeding event budgets and targets.Conducting market research to identify new leads and uncover new business. Liaising with production, marketing, sales and event management as well as externally with clients to deliver a consistent message for each event.

• 

  Staples

  Nov 2015 - Jun 2016

  Team leader

  Working as a part of the store management team being responsible for managing the operational and promotional activities to maintain an environment that supports and strengthens the customer experience.

• 

  Graze restaurant & bar

  Jul 2016 - Sept 2016

  Waiter

  Waiter and front of house staff at Graze on Grand, a restaurant and gallery on Hastings seafront.

• 

  Easy let rental agents limited

  Sept 2016 - Dec 2018

  Sales and lettings negotiator

  Responsibilities included: valuing residential and commercial property for sale and rental, including freehold and leasehold properties | Carrying out regular and end-of-tenancy property inspections to examine building condition | Negotiating sale and purchase of property including auction, probate, share of freehold and lease amendments | Property management including logging maintenance issues, allocating contractors and informing stakeholders.

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  Oakley property

  Jan 2019 - Jun 2019

  Sales consultant

  Responsibilities include responding to customer enquiries, arranging and carrying out viewings, communicating with vendors and applicants, negotiating offers, progressing sales and generating new business.

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  Ross & co

  Jun 2019 - Jul 2020

  Property manager

  Working as part of a small team managing a portfolio of residential blocks. Responsible for the maintenance and management of residential properties, service charge accounts, budgeting and enquiries. Consulting with all stakeholders and attending AGMs. Preparing and overseeing the Section 20 process, and ensuring compliance with all relevant legislation.

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  Infinity group uk

  Sept 2020 - Feb 2022

  Internal account manager

  Working in the business applications team. Responsible for managing SME clients using Microsoft Dynamics 365. Responsibilities included:- Liaising with clients and business applications team.- Identifying client challenges and signposting solutions.- Managing and renewing client support contracts.- Liaising between project team and clint.- Holding regular client updates to identify upselling opportunities.

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  Oakfield estate agents

  Feb 2022 - Feb 2024

  Property manager

  Responsible for the management of numerous properties in the South East of England including purpose built, mixed use, new build, conversion and estate. Responsibilities include:- Liaising with all stakeholders- Management of Section 20 major works- Budget management- Condition reports- Lease reviews and interpretation- Compliance

• 

  Remus

  Feb 2024 - Aug 2024

  Property manager

  Working in the investor services team, I am responsible for a varied portfolio of properties across the South-East of England. Sites include high-risk buildings, estates, purpose-built and conversions. Responsibilities include:- Ensuring sites comply with relevant legislation- Management of Section 20 major works- Budget management- Condition reports- Lease reviews and interpretation

• 

  Hobdens property management ltd

  Sept 2024 - Jan 2025

  Property manager

  As property manager of Marine Court I represent Hobdens as the managing agent of the building. Responsibilities include:- Proactive and reactive building maintenance- Cyclical maintenance- Section 20 consultations- Service charge budgeting- Leaseholder communication- Client liaison- Risk management