Experience

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  Merchants police

  Jan 1996 - Jan 2000

  Client service supervisor

  Provided client support for commercial security services. Prepared security agreements, processed site assessments, access and perimeter controls, and mapped security check points. Supervised, recruited and scheduled 50 security officers. Managed customer relations, payroll, and billing.

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  Marquette university

  Jan 2000 - May 2016

  Director of administrative affairs / coop

  Fourteen years leading emergency and business continuity management for an urban campus population of 15,000. Developed Emergency Operations Plan, Business Continuity Plan and Continuity of Operations Plan. Implemented Incident Command framework. Authored ICS manuals and forms. Directed unit-level Business Continuity Planning for administrative, academic and research departments (manuals, training, drills, and data collection templates). Directed campus Continuity of Operations program (service level agreements, MOUs, MAAs, infrastructure resumption prioritization).Certified Homeland Security Exercise and Evaluation Planner (HSEEP). Directed HSEEP exercises and prepared After Action-Process Improvement Reports; including accountability matrix, timelines, budgets and assignments for necessary stakeholders. Transitioned the campus from an internally generated emergency and continuity program to a regulatory compliant standard. Served as a Board member to the Southeast Wisconsin Homeland Security Partnership. Developed regional training for civic, public, private and non-profit businesses and municipalities. Led campus Alert Notification review and procurement. Directed drills, table-tops, and functional exercises for the following scenarios: FEMA ICS training, Explosion, Violent Intruder, Hostage Situation, Animal Protest, Fire, Chemical Spill, Perimeter Disaster, Civil Protest, Cyber Loss, Severe Weather Scenario, Research Loss, Business Resumption, and Media Drills. Developed Emergency Call Center Program. Established technical layout, communication structure, recruitment, disaster psychology preparation, and phone training of 60 operators. Authored Grant Application for Emergency Management for Higher Education. Administrator of Ccure access and security controls. Administrator of E-Sponder (Wisconsin’s emergency mass communication program). Provided security for student groups traveling to Honduras for Global Medical Brigades. Show less

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  Southeast wisconsin homeland security partnership, inc. (swhsp)

  Jan 2013 - Jan 2016

  Member of the board of directors

  The Southeast Wisconsin Homeland Security Partnership (SWHSP), Inc.’s primary objective is to foster collaboration between the private and public sectors to enhance homeland security by facilitating the identification and implementation of ways to further improve the Southeastern Wisconsin region’s capabilities to protect against threats and respond to and recover expeditiously from significant attacks and disruptions.

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  University of california, santa cruz

  May 2016 - Aug 2020

  Lead resiliency programs for the 2200 acre UCSC main campus and satellite campuses. Through risk assessment, develop program strategy, budget, policy, procedures, training, drills, compliance, and implementation of emergency management and business continuity programs. Manage alert notification, medical emergency plan, Community Emergency Response Team, Building Emergency Coordinators, Floor Marshals, and student and employee emergency preparedness programs.Partner with local first responders and area stakeholders for emergency management plan development and exercises. EOC Director for incident management. Coordinated response to COVID-19, public safety power shut downs, weather events, and numerous free speech demonstrations. Show less · Direct emergency and continuity programming for a campus population of 17,335. Developed the UCSC Emergency and Continuity Strategic Plan, campus policy, program materials, implementation strategy and facilitated training to ensure all federal, state, and university regulatory measures are met. · Secondary Director of the UCSC Emergency Operations Center, primary Planning Section Chief, and primary Director of Business Continuity of Operation Center.· Authored and implemented UC Ready User Manual and Resumption Annex; a comprehensive program for department-level emergency and continuity planning. · Developed campus Building Emergency Coordinator Program.· Developed a campus Threat and Hazard Identification, Risk Assessment and Mitigation process. · Administer of WebEOC and Cruz Alert notification systems.· Recruited and trained staff for Emergency Operations Center Team. · Prepared budgets for Emergency Operations Center and emergency preparedness resources.· Prepared and presented emergency preparedness training for students, staff and units.· Liaison and member of civic, consortium and non-profit groups: Santa Cruz County Emergency Management, National Voluntary Organizations Active in Disaster [VOAD], Community Emergency Response Team [CERT], Business Continuity Consortium for Higher Education, Bay Area Urban Areas Security Initiative.· Clery report editor for emergency and continuity plans.· Developed and implemented protocols for Access and Functional Needs evacuation and sheltering procedures. · Highly ranked by peers for collaborative communication and leadership skills in a professional peer assessment. Show less

  • Director of Emergency Management

    Apr 2018 - Aug 2020

  • Business Continuity Planner

    May 2016 - Apr 2018
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  Cert auxiliary of santa cruz county

  Jun 2018 - Apr 2022

  Board member
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  Fire safe council of santa cruz

  Jul 2019 - Aug 2021

  Board member
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  County of santa clara

  Jul 2020 - Jul 2021

  Senior emergency planning coordinator

  Plans, formulates, promotes, coordinates and implements programs to integrate various existing emergency preparedness and operational plans and procedures for the County with other government agencies, community-based organizations, volunteers, service agencies, and private and non-profit sector-resource agencies; and ensures that such plans are in compliance with government requirements.Project lead for:Planning and Intelligence Section Renewal of Mass Care and Sheltering AnnexLogistics Management and Resource Support Functional Annex Show less

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  County of santa cruz

  Jul 2021 - Apr 2022

  Senior emergency management analyst

  Lead analyst for assessing and improving the county’s resiliency posture. Coordinate operational area partnerships to develop functional and natural hazard emergency annexes. Serve as Deputy EOC Director for EOC activations. Collaborate development of Disaster Service Worker program and encourage DSW training. Develop EOC standard operating procedures and position processes. Compliance oversight for OSHA 3260, NFPA 1600, CalOES-state and DHS-federal directives. Manage EOC technology. Prepare and coordinate grant applications. Manager after action review and process improvement plans. Coordinated C-POD plan development and Emergency Transportation planning. Liaise with CERT, COAD, Emergency Management Council, ARES, Equine Evac and other community based organizations. Deliver community emergency preparedness presentations. Show less

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  Americorps nccc

  Oct 2022 - now

  Deputy region director for programming

  Deputy Region Director for Programming (DRDP) oversees and supervises the planning and development of service projects throughout the targeted region consistent with organizational strategic objectives and program goals, and the development and delivery of training, service learning and member development goals and objectives. The DRDP utilizes a cadre of professional staff to provide service opportunities, training and leadership development for members and team leaders. The DRDP is responsible for outreach to numerous local community representatives and local, state and federal officials in the designated region. Show less