Zain Ashraf

Experience

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  Ultra Imports

  Jun 2018 - Sept 2018

  Front Office Assistant

  Handle responsibilities such as removing parts from vehicles, cleaning up & organizing work areasUploaded products to be sold and shippedIncludes experience with organizing, handling, & distributing cash

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  Fatburger

  Apr 2019 - Apr 2020

  Fast Food Team Member

  Fulfill duties as a cashier by interacting and greeting customers and organizing cashHandle responsibilities such as deep cleaning, restocking, and completing store proceduresTrained to assist other team members with preparing and handling food

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  Corona Public Library

  Jul 2019 - Oct 2019

  Technology Coach Volunteer

  Assist customers with operating computers, printers, and moreAnswer questions related to technology

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  Tillys

  Jun 2021 - Jul 2022

  Sales Associate

  Greet and communicate with shoppersAssist customers with their needs through the use of customer serviceRoutinely check up on cleanliness of the sales floorOperate and handle cash registers to complete customer checkout

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  Apple

  Jul 2022 - Aug 2022

  Cohort Lead Intern

  Learn app development in Swift with a focus in User Interface / App DesignSchedule, host, and facilitate meetings with clients, interns, and mentorsLead a team of interns to design an app for The Muckenthaler Cultural Center

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  Basic Needs

  Sept 2022 - Aug 2024

  Initiate and lead a pilot program to provide assistance for students facing food insecurity.Design a data entry system using cloud-based solutions for other employees to manage data.Assisted with device setups, system configurations, and software deployments, improving ITefficiency. Market and promote department information through creation of flyers onto multiple social media platformsDouble instagram followers from 2,000 to 4,000Conduct interviews and train employees in the marketing fieldRedesign website to display updated information on department programsManage incoming inquiries through telephone and e-mail

  • Lead Meal Support Intern & IT Support Coordinator

    Sept 2023 - Aug 2024

  • Social Media Marketing Intern & Front Desk

    Sept 2022 - Sept 2023
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  Paper Time Capsules

  Jun 2024 - now

  Founder & IT Manager

  Manage an online business that curates and sells framed automotive magazine art.Created and managed product listings, ensuring accurate and appealing descriptions and visuals.Optimized product page performance to increase traffic and sales by analyzing user data.

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  Healthcare Pharmacy

  Aug 2024 - Mar 2025

  Pharmaceutical IT and Data Management Specialist

  Analyze and resolve data inconsistencies in RX-30 pharmacy management software, leading to a 20% increase in data accuracy.Provide IT support by troubleshooting computer and technological problems to ensure efficiency.

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  Health Logics Laboratories

  Nov 2024 - Mar 2025

  Digital / Affiliate Marketing

  Managed affiliate outreach and partnerships to drive product promotion on TikTok.Coordinated sample distribution and provided marketing resources to boost campaign success.Executed flash sale promotions to maximize live event sales and engagement.Analyzed campaign performance and implemented data-driven improvements.Supported affiliates with guidance and resources to ensure effective promotions.

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  TechMD

  Mar 2025 - now

  IT Field Support Technician I - MSP

  Provide on-site and remote technical support to clients, resolving hardware, software, networking, and connectivity issues across a variety of environments.Diagnose and troubleshoot IT infrastructure problems, ensuring minimal downtime and excellent user experience.Configure, install, and maintain desktops, laptops, printers, and other peripheral devices for businesses.Collaborate with senior engineers and internal teams to escalate complex issues and ensure timely resolutions that align with service level agreements (SLAs). Show less