
Nancy Marshall
German Speaking Customer Service Representative

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About me
Recent Graduate University of Leeds
Education

University of Leeds
2020 - 2024Chinese and Philosophy Chinese langauge 1 class
Experience

Sitel Group
Mar 2015 - nowGerman Speaking Customer Service Representative
Salt.
Oct 2018 - Sept 2020German Speaking Customer Service Representative
Rainbow Junktion
May 2023 - nowVolunteer
Licenses & Certifications
- View certificate

Excel: Introduction to Formulas and Functions
LinkedInDec 2024 - View certificate

Negotiation Foundations
LinkedInNov 2024 - View certificate

Customer Service: Call Control Strategies
LinkedInNov 2024 - View certificate

De-Escalating Conversations for Customer Service
LinkedInNov 2024 - View certificate

Management Foundations
LinkedInNov 2024 - View certificate

Supporting Allyship and Anti-Racism at Work
LinkedInNov 2024 - View certificate

Business Etiquette: Phone, Email, and Text
LinkedInNov 2024
Languages
- geGerman
- chChinese
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