Experience

• 

  Infosys

  Oct 2009 - May 2012

  Senior system engineer

  Monitored and supported a team of developers in implementation of project assignments through training and strategizing project end delivery for an International client. Specific tasks included: getting project requirement from clients; business development; designing high level and detailed design documents; evaluating project requirements for go-live implementation and preparation and implementation of training modules for new entrants into the project. The objective of the role was to meet project deadlines. Show less

• 

  Seva mandir

  Oct 2012 - Nov 2012

  The social and economic impact of drinking water and sanitation facilities on the tribal population

  To gauge the effectiveness of the government interventions around water and sanitation as well as the impact of the interventions on the local tribal population in the region.

• 

  Il&fs cluster development initiative limited

  Oct 2013 - Dec 2013

  Establish viable and supportive systems for a social entrepreneurship project on drinking water

  A loss-making RO (Reverse Osmosis) drinking water Entrepreneurship project in a village of Aurangabad, Maharashtra was made profitable by increasing product sales by three times through re-designing of payment options, streamlining water distribution network, execution of social marketing strategies to increase product awareness as well as offering digitized service support through development of an MIS system.

• 

  Dharma life (an initiative of gajam india private limited)

  May 2014 - Dec 2014

  Manager - business excellence

  Development of front and back-end processes; devising strategies to provide village entrepreneurs with digital access to credit; providing sustainable and affordable user-centric IT solutions for on-field implementation and managing audit operations across the organization. The objective of the role was to provide efficient solutions for all relevant bottlenecks in operations and devise related strategies for business growth.

• 

  Microsave

  Jan 2015 - Sept 2021

  • Implemented multiple financial inclusion projects as part of one of the largest multi-stakeholder US$12 million digital financial inclusion program in India funded by the Gates Foundation• Designed a financial literacy strengthening program for CLMV (Cambodia, Lao PDR, Myanmar, Vietnam) countries as part of the ASEAN- Australia Development Cooperation Program. • I have closely worked with clients to develop hypotheses and rapidly iterate and test design changes particularly financial products and services for the mass market. • Led trainings around ‘Innovative product development’ delivered to around 43 financial institutions in Kyrgyzstan and Tajikistan serving around 4.5 million customers.• Working with select banks and agent network managers to design and implement field-based pilots to improve the delivery of the Government of India’s flagship insurance and pension schemes through business correspondents.• Conducted a study was to identify and address structural and policy level gaps within the digital payments sector in India• Managed a team to design and build a 'National Level Portal' (https://abcshiksha.org/) with funding from World Bank. The portal offers standardized online training, certification, and registration of Agent business correspondents across India. Show less Handled government relations to disseminate innovative digital financial literacy assets to educate over 2 lakh customers and train 40k bank Mitras & bank officials on Pradhan Mantri Jan Dhan Yojana (PMJDY) and related products• Channel assessment to help Equity Bank decongest their branches: Conducted market research to understand behavioral aspects that lead to the low use of alternate channels by the bank’s customers and provide specific recommendations to help the bank promote these alternate channels.• Supported a formidable MFI in Cambodia to develop a ‘Long Term Savings Product’ for their customers based on behavioral research Show less

  • Senior Analyst - Digital Financial Services

    Jan 2017 - Sept 2021

  • Analyst - Digital Financial Services

    Jan 2015 - Dec 2016
• 

  Microsave

  Jan 2021 - now

  Specialist