Cheryl Murphy

Experience

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  The MEDStat Group

  Jan 1998 - Jan 2003

  Programmer/Analyst
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  Thomson Healthcare

  Jan 2003 - Jan 2008

  Software Engineer
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  Thomson Reuters

  Jan 2008 - Jan 2012

  Software Engineer
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  Truven Health Analytics

  Jan 2012 - Jan 2016

  Software Engineer

  Rapid Response Team 2010 to 2017Early and frequent member of the Rapid Response Team, a rotational team tasked with quickly resolving production issues with the flagship product.• Learned complex system of relationships between many different functions and features to support operations teams through database builds.• Provided emergency support for database build issues to meet contractual service level agreements.• Supported data center relocations to limit downtime for the customers.• Served as Product Development lead liaison for Operations testing for a new major release, assisting with triage and resolution of testing problems.• Handled maintenance of complex custom client metadata, including creating processes for handling updates and deletions to maintain metadata integrity and client product usability.Advantage Suite Server Side Development Team 2008 to 2016Lead developer for multiple features and products within the suite including SQL Intercept, Rules Engine, Content Maintenance Utility, and Metadata Customizer.• “Last developer standing” for multiple products and features as business moved from legacy to newerproducts. Assumed this responsibility due to having a great grasp of the product, how each of its partsworked, and how the parts worked together.• Worked in multiple different development methodologies including Waterfall, Extreme Programming, Scrum, Lean and Agile.• Led a small team of offshore developers to complete features on time and without major issues, including running daily meetings, assigning tasks, and balancing workloads.• Took over maintenance of code written by other developers, adding features and fixing defects, including creating suites of unit tests to successfully integrate feature changes. Show less

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  IBM

  Jan 2017 - Aug 2018

  Software Developer

  Developer, founding member of the flowcell managing issues in production environments for several products.• Subject matter expert in multiple products and point person for issue diagnostics and resolution for complex production issues.• Trained new team members on products and problem solving, as well as teaching paths for investigations for diagnosing new and unique issues.• Emergency support for client issues in a production environment, responsible for responding in a timely manner to meet contractual service level agreements.• Created team-wide processes to handle incoming issues, including o assignment, o templates for incoming tickets, o templates for defect and user story creation, and o playbook for common issues and resolutions.• Learned new products quickly to support clients and operation teams, including providing development support for Operations and internal user testing before major product release.• Backup ScrumMaster, led daily stand up meetings when team leads were not available in a concise and complete manner to provide information and support knowledge sharing, allowing members to return to important work, removing roadblocks and handling interruptions. Show less

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  Grand Circus

  Oct 2018 - Dec 2018

  C#.NET Instructor

  Teaching students from a variety of backgrounds to become entry level developers at a “career ready” level by sharing skills, expertise and experience.• Led daily classroom activities including technical lecture, labs, review sessions, and the always-popular fish bowl.• Provided detailed and specific feedback and encouragement to students with varying skill levels.• Worked with program managers, teaching assistants, and the Director of Learning to address student feedback• Responded to student inquiries on Slack.• Communicated with program managers and the Director of Learning about student progress• Provided real world examples and context for lessons.• Built a supportive classroom environment.• Adjusted curriculum and content constantly and on-the-fly to adapt to student and employer needs.• Shared passion and enthusiasm for development. Show less

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  Kongsberg Automotive North America

  Jun 2019 - Dec 2023

  Web Developer

  Main software engineer for the Web Applications team, working with multiple areas of the company on in-house tools and data reporting.• Responsible for architecture, development, release, maintenance, and updates to the in-house tool connecting employee information between HR (SAP SuccessFactors), Active Directory and the in-house Helpdesk, automatically updating data across systems as needed, for new hires, changes to employees, and employee terminations, enabling the company to have one source of truth for all employee information.• Provided updates and maintenance to the company wide intranet site and in-house vendor and supplier portals.• Key person in moving company from Microsoft Reporting Services to Power BIo Became subject matter expert for the company.o Updated all Reporting Services reports to Power BI.o Created and maintained multiple workspaces and applications.o Designed new reports and dashboards including those used for the data alignment project, workforce productivity and management, and cost savings projections.o Created custom semantic models combining data across a variety of sources.o Assisted others with semantic model and report design, workspace creation, application creation and access. Show less