IKECHUKWU N.

Experience

• 

  Daddo Maritime Service

  Nov 2012 - Jan 2014

  Information Technology Support Officer

   Provide technical assistance with computer hardware and software Resolve issues for staff via phone, in person, or electronically Log bugs and enhancement requests Perform hardware and software installations, configurations and updates as needed Create and maintain tips and tricks solutions for online database and web site replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system Resolve technical issues in a timely manner using available resources within the company Show less

• 

  Kebbi Investment and Property

  Jan 2017 - Jan 2018

  Operations Assistant

   Interpreting data and analysing results using statistical techniques and provide ongoing reports, Developing and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality, Acquire data from primary or secondary data sources and maintain databases/data systems, Identifying, analysing, and interpreting trends or patterns in complex data sets, Filtering and cleaning data by reviewing computer reports, printouts, and using performance indicators to locate and correct code problems, Work with management to prioritize business and information needs, Locate and define new process improvement opportunities. Show less

• 

  SAFIC TECHNOLOGIES LTD

  Mar 2018 - now

  Administrative Officer

   Using statistics and statistical packages like Excel, Tableau, SAS to be used for data set analyzing Helping develop reports and analysis Answering phone inquiries and handling complaints in a courteous, professional manner Checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times. Ensuring the confidentiality and security of files and filing systems Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. creating and apply the most accurate algorithms to datasets in order to find solutions. Troubleshooting the reporting database environment and reports. Training end-users on new reports and dashboards. Summation of Company Tax & VAT Show less

• 

  RSC Group

  Feb 2021 - May 2022

  IT Support Specialist

   Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Training junior staff

• 

  Mota-Engil Nigeria

  Aug 2022 - now

  Telecommunications Technician