
Cathy Williscroft PCC
Manager, Retail Management Department

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About me
Create space. Grow with purpose. Helping individuals and teams achieve their desired results through Leadership Coaching ICF Member
Education

Coaches Training Institute - CTI
2012 - 2013CPCC- Certified Professional Co-Active Coach
Universite Canadienne en France, Nice France
1991 - 1992Humanitites
The University of British Columbia
1989 - 1994Bachelor of Arts Degree English Literature (major) and Psychology (minor)
Experience

Aritzia
Jan 1990 - Jan 1997Manager, Retail Management DepartmentAs part of a three member team my key area of focus included recruitment, performance management, employee training and development, scheduling and financial goal setting, and customer service delivery across 9 retail stores in greater Vancouver. Building a strong connection between the Support Office and retail stores was paramount.

Fairmont Hotel Vancouver
Jan 1997 - Jan 1999HR OfficerRecruitment of individual contributors and leaders using the structured interview process. Delivering the New Hire Orientation program.Supporting the Regional HRD as needed.Member of the Environmental Committee.

The Fairmont Vancouver Airport
Jan 1999 - Jan 2001Assistant Director, HRAs part of the opening leadership team, my key area of focus was hiring new talent (recruitment), designing and delivering the on-boarding program, facilitating corporate learning programs, performance management and supporting the executive team as needed.
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Crystal Decisions (aquired by Business Objects)
Oct 2001 - Aug 2004Organizational Learning Consultant/Trainer
SAP BusinessObjects
Jan 2004 - Jan 2007WW Senior Organizational Learning ConsultantOrganizational culture facilitation and coaching including senior leadership development program for the combined leaders of Crystal Decisions and Business Objects.Program design and facilitation of the leadership series courses, supporting key organizational competencies and values to achieve business results. Organizational learning consulting providing services to internal business clients within NA, EMEA, and AsiaPac, in the areas of Corporate Services and Product Management. Services included customized facilitation, team planning sessions, leadership coaching and development planning. WW On-boarding program including program development, management and facilitation. Show less

C W•C Cathy Williscroft Consulting
Oct 2013 - nowMy experience is in building leadership capabilities, designing leading edge learning programs, and developing high performance teams. I partner with business leaders to navigate their path to success, practice clear communication, create momentum for change and reinforce organizational values and culture that lead to high performance.Clients work with me to achieve the following:- Align strategic priorities with organizational values and culture.- Build future capabilities through leadership development.- Inspire and achieve change - the people side of change.- Connect succession planning with leadership strategy and business goals. Key Skills: Customized facilitation, program design and delivery and coaching. Areas of focus:1. Leadership2. High Performance Teams3. Organizational Culture4. OnboardingI contract with clients to get clear on needs and determine a plan of action. Ownership of the plan remains with the client, creating momentum for change. My role is to provide support and expertise, enabling the client to achieve desired business results. Show less Building on my organizational development and leadership consulting work, I chose to deepen my coaching skills and am now a Certified Professional Co-Active Coach (CPCC) through The Coaches Training Institute (CTI). Most clients work with me on a one to one basis over the telephone, so geography is not a concern. Group coaching is also a possibility. Coaching is a thought-provoking and creative process which is unique to each client and often begins with a nagging urge for something different. My areas of coaching include leadership, career, and life coaching. I offer free sample sessions which help determine fit and readiness for coaching. Show less
Leadership Coach | Consultant
Apr 2007 - nowCertified Professional Co-Active Coach
Oct 2013 - now

Refinery Leadership Partners
Jan 2024 - nowLeadership CoachI provide 1:1 and team coaching to elevate leadership impact by aligning clients with their values and creating purposeful action. I am a strategic thinking partner who draws on consulting, facilitation, and leadership development skills, supporting leaders to unlearn and relearn mindsets and behaviours that get in their way of experiencing their highest potential.
Licenses & Certifications
- View certificate

Certified Professional Co-Active Coach (CPCC)
Co-Active Training InstituteOct 2013 
Systemic Team Coaching- Team Development Essentials
Coaching.comJul 2024
SRI- Leader/Individual Contributor
GallupJan 1997- View certificate

Professional Certified Coach (PCC)
International Coaching FederationDec 2024 - View certificate

CPCC- Certified Professional Co-Active Coach
The Coaches Training InstituteJan 2013 
Certified Facilitator
Development Dimensions InternationalJan 2001
Volunteer Experience
Rider/Fundraiser/Volunteer
Issued by Ride2Survive on Jan 2011
Associated with Cathy Williscroft PCC
Languages
- enEnglish
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