Cathy Williscroft PCC

Cathy Williscroft PCC

Manager, Retail Management Department

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  • Timeline

  • About me

    Create space. Grow with purpose. Helping individuals and teams achieve their desired results through Leadership Coaching ICF Member

  • Education

    • Coaches Training Institute - CTI

      2012 - 2013
      CPCC- Certified Professional Co-Active Coach
    • Universite Canadienne en France, Nice France

      1991 - 1992
      Humanitites
    • The University of British Columbia

      1989 - 1994
      Bachelor of Arts Degree English Literature (major) and Psychology (minor)
  • Experience

    • Aritzia

      Jan 1990 - Jan 1997
      Manager, Retail Management Department

      As part of a three member team my key area of focus included recruitment, performance management, employee training and development, scheduling and financial goal setting, and customer service delivery across 9 retail stores in greater Vancouver. Building a strong connection between the Support Office and retail stores was paramount.

    • Fairmont Hotel Vancouver

      Jan 1997 - Jan 1999
      HR Officer

      Recruitment of individual contributors and leaders using the structured interview process. Delivering the New Hire Orientation program.Supporting the Regional HRD as needed.Member of the Environmental Committee.

    • The Fairmont Vancouver Airport

      Jan 1999 - Jan 2001
      Assistant Director, HR

      As part of the opening leadership team, my key area of focus was hiring new talent (recruitment), designing and delivering the on-boarding program, facilitating corporate learning programs, performance management and supporting the executive team as needed.

    • Crystal Decisions (aquired by Business Objects)

      Oct 2001 - Aug 2004
      Organizational Learning Consultant/Trainer
    • SAP BusinessObjects

      Jan 2004 - Jan 2007
      WW Senior Organizational Learning Consultant

      Organizational culture facilitation and coaching including senior leadership development program for the combined leaders of Crystal Decisions and Business Objects.Program design and facilitation of the leadership series courses, supporting key organizational competencies and values to achieve business results. Organizational learning consulting providing services to internal business clients within NA, EMEA, and AsiaPac, in the areas of Corporate Services and Product Management. Services included customized facilitation, team planning sessions, leadership coaching and development planning. WW On-boarding program including program development, management and facilitation. Show less

    • C W•C Cathy Williscroft Consulting

      Oct 2013 - now

      My experience is in building leadership capabilities, designing leading edge learning programs, and developing high performance teams. I partner with business leaders to navigate their path to success, practice clear communication, create momentum for change and reinforce organizational values and culture that lead to high performance.Clients work with me to achieve the following:- Align strategic priorities with organizational values and culture.- Build future capabilities through leadership development.- Inspire and achieve change - the people side of change.- Connect succession planning with leadership strategy and business goals. Key Skills: Customized facilitation, program design and delivery and coaching. Areas of focus:1. Leadership2. High Performance Teams3. Organizational Culture4. OnboardingI contract with clients to get clear on needs and determine a plan of action. Ownership of the plan remains with the client, creating momentum for change. My role is to provide support and expertise, enabling the client to achieve desired business results. Show less Building on my organizational development and leadership consulting work, I chose to deepen my coaching skills and am now a Certified Professional Co-Active Coach (CPCC) through The Coaches Training Institute (CTI). Most clients work with me on a one to one basis over the telephone, so geography is not a concern. Group coaching is also a possibility. Coaching is a thought-provoking and creative process which is unique to each client and often begins with a nagging urge for something different. My areas of coaching include leadership, career, and life coaching. I offer free sample sessions which help determine fit and readiness for coaching. Show less

      • Leadership Coach | Consultant

        Apr 2007 - now
      • Certified Professional Co-Active Coach

        Oct 2013 - now
    • Refinery Leadership Partners

      Jan 2024 - now
      Leadership Coach

      I provide 1:1 and team coaching to elevate leadership impact by aligning clients with their values and creating purposeful action. I am a strategic thinking partner who draws on consulting, facilitation, and leadership development skills, supporting leaders to unlearn and relearn mindsets and behaviours that get in their way of experiencing their highest potential.

  • Licenses & Certifications

    • Certified Professional Co-Active Coach (CPCC)

      Co-Active Training Institute
      Oct 2013
      View certificate certificate
    • Systemic Team Coaching- Team Development Essentials

      Coaching.com
      Jul 2024
    • SRI- Leader/Individual Contributor

      Gallup
      Jan 1997
    • Professional Certified Coach (PCC)

      International Coaching Federation
      Dec 2024
      View certificate certificate
    • CPCC- Certified Professional Co-Active Coach

      The Coaches Training Institute
      Jan 2013
      View certificate certificate
    • Certified Facilitator

      Development Dimensions International
      Jan 2001
  • Volunteer Experience

    • Rider/Fundraiser/Volunteer

      Issued by Ride2Survive on Jan 2011
      Ride2SurviveAssociated with Cathy Williscroft PCC