Mohamad Zeinni

Mohamad Zeinni

Technical Support Manager - Middle East & Africa

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location of Mohamad ZeinniBeirut Governorate, Lebanon

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  • Timeline

  • About me

    Group Head of IT & Digital Transformation| IT Operations | Retail Management|Data science-AI | ITSM | AI | IoT | Big Data | Analytics | Digital Transformation |

  • Education

    • CIO Association

      2023 -
    • GreenLake University (internationally accredited by ABDET -Accrediting Bureau of Distance Edu.)

      2011 - 2013
      Master of Computer Applications (M.C.A.) information technology & systems engineering
    • Business & computer university college

      2006 - 2009
      BS Computer communication
    • Lebanese American University

      2023 -
      Executive Diploma in Data Science Deep Learning and AI Solutions Python|Big Data| AI |Integration|

      The Executive Data Science, Deep Learning, and AI Solutions program is intended to expose participants to the best analytical practices of Data Science, Deep Learning, and AI with their related Big Data Technologies.This 15-month journey will guide participants through a complete roadmap to reach and master Data Visualization, Statistics, Data Analysis, Machine Learning, Deep Learning, AI solutions, and related Cybersecurity best practices and Big Data technologies.-Manipulate data for… Show more The Executive Data Science, Deep Learning, and AI Solutions program is intended to expose participants to the best analytical practices of Data Science, Deep Learning, and AI with their related Big Data Technologies.This 15-month journey will guide participants through a complete roadmap to reach and master Data Visualization, Statistics, Data Analysis, Machine Learning, Deep Learning, AI solutions, and related Cybersecurity best practices and Big Data technologies.-Manipulate data for serious application in the era of Digital Transformation-Relate Data Analysis with Machine Learning applications-Understand how Deep Learning applies to AI-Implement efficient and smart AI projects-Compare the classic Data Management to Big Data technologies-Explore web technologies and securities-Innovate and manage an AI project-Learn and practice all SAS technologies with Python codes Show less

    • Lebanese American University

      2023 - 2024
      Executive Diploma in Data Science-AI- Big data-Data Analysis Data Science
  • Experience

    • Dpa Deutsche Presse-Agentur GmbH

      Jan 2000 - Dec 2000
      Technical Support Manager - Middle East & Africa

      Resolved issues related to Reisy software, internet service, and satellite receivers.Installed and configured satellite communication systems.Provided support to clients in the Electronic and Print Media in the Middle East and Africaregions.

    • ADMIC Sal

      Jan 2001 - Apr 2003
      Network & System Administrator

      Implemented IBM point of sale with store-flow application and Pixel point software.• Implementation of IP Telephony• ERP implementation into Gold application.• Managed migration fromWin NT4 toWin 2000 Server.• Managed Data Center and server administration with Back and redundancy

    • Panda Retail Company – Savola Group

      May 2003 - Jul 2013
      Senior Information Technology Manager

      Received appreciation five times from the CEO, COO, and Retail President of SavolaGroup for quality service delivery, and project deliverable and Cost cutting.•• Analyzed requirements and developed IT strategies aligned with business needs.• Implemented application platforms and packages to enhance operational efficiency.Managed IT operations, infrastructure planning, and expansion for more than 190 storeswithin 8 Cities, and 2 countries.•• Prepared budgets for existing and new stores, reviewing monthly P&L.Implemented IBM point of sale application (SMA) and Genius Campaign Engine acrossKSA, with success story of Marketing strategic plan for Customer and CRM analysis.•Managed configuration and online retail solution for store solution with advanced onlinepromotion.•• Manage and Lead regional Team.• Manager the operation of 180 Stores and Lead Expansion Plan.• Evaluation of Different ERP system.• Implemented complex CRM system. Show less

    • Landmark Group

      Jul 2013 - Mar 2021
      IT Manager & Retail Project Manager

      FULL IMPLEMENTATION OF MICROSOFT DYNAMIC 365 , FULL MODULE (FINANCIAL, ERP, WMS, POS,..) ACROSS TERRITORY, AND SUPPORT THE BUSINESS IN FINE TUNE BUSINESS NEEDS, AND DOCUMENTING THE BUSINESS PROCESS AND PROCEDURE TO COMPLY WITH ISO 27001.RFID PROJECT IMPLEMENTATION FOR OUR DC AND STORESIMPLEMENTATION OF ORACLE ACROSS THE TERRITORY FOR WMS, SIM, RMS, NEW ORPOS RELEASE, ER. MIGRATION OF THE OLD DATA INTO THE NEW DB, IN ADDITION TO IMPLEMENT THE NEW PROCESS ACROSS ALL THE REGION.CONDUCT TRAINING SESSIONS FOR THE EMPLOYEES ON IT ASPECTSIMPLEMENTATION OF OFFICE 365 FOR 180 USERS WITH NEW DOMAIN AND SERVERS 2012 IN ADDITION OF ACTIVE DIRECTORY TAMS IMPLEMENTATION FOR TIME ATTENDANCE TO BE UPLOADED ON CLOUD, INSTEAD OF LOCAL DATA SERVER AND TO BE SYNCHRONIZED ON HOURLY BASIS.TRAINING ON IBM POWER SYSTEM AND AIX SOLUTION/ SETUP THE DATA CENTER FOR WMS IMPLEMENTATION FOR A NEW WAREHOUSE.CUSTOMER SERVICE LINE OF E1, CONNECTED TO VOIP TO THE CENTRAL SERVICE DESK OF THE LOYALTY PROGRAM IN JORDAN.IMPLEMENTATION FOR A NEW INITIATIVE INTERNET FOR CUSTOMER TO COLLECT ALL DATA RELATED TO THE CUSTOMER IN THE STORES, WHERE TO TARGET THEM IN A SPECIFIC PROMOTION, DEPENDING ON ANALYSIS MADE FOR A PURCHASE HISTORY.ORACLE POS IMPLEMENTATION ACROSS ALL STORES.PROJECT MANAGEMENT: PROVIDE LEADERSHIP TO MANAGE PROJECT MANAGERS RUNNING PROJECT (ENGINEERING & PROCUREMENT, PROJECT CONTROL, CONSTRUCTION AND COMMISSIONING FOR ALL OLD AND NEW LOCATION, COST AND QUALITIES CONTROL FOR ALL MATERIAL SUBMITTAL), REDUCING THE COST OF THE PROJECTS FOR THE 1ST TIME IN LANDMARK RETAILS LEBANON FOR THE COST OF CONSTRUCTION PER SQM. OPEN TILL NOW 5 NEW STORES AND RENOVATED 3 STORESADMIN MANAGER FOR ALL OPERATION TASKS FOR THE STORES (AMC-MAINTENANCE-PURCHASING-FLEET MANAGEMENT). Show less

    • FDC (Food & Drug Corporation)

      Apr 2021 - Oct 2023
      Head of Information Technology

      Leadership and StrategyIT Infrastructure and OperationsCybersecurity and Risk ManagementTeam Building and Talent DevelopmentStakeholder Engagement and CommunicationBudgeting and Cost Optimization

    • Dukan Retailing Company

      Oct 2023 - now
      Vice President Information Technology
    • IPT PowerTech Group

      Nov 2023 - now
      Group Head of IT and Digital Transformation
  • Licenses & Certifications