Shelby Hernandez

Experience

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  Journeys

  Aug 2015 - Jun 2016

  Retail Salesperson

  Ensured high levels of customer satisfaction through excellent sales service. Followed and achieved department’s sales goals on a monthly, quarterly and yearly basis.

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  Applebees

  Jun 2016 - Feb 2019

  Hostess Server

  Greeting guests, taking reservations and keeping track of multiple parties when there is no available seating. Resolved customer concerns whenever possible. Answering questions about menu items and other general inquiries to multiple guests at once

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  JPMorgan Chase & Co.

  Mar 2019 - Mar 2022

  Transaction Specialist

  Responsible for processing daily document transactions that require accuracy and good eye-hand coordination with limited direct supervision. Maintain site productivity and quality standards while contributing to meeting team goals in addition to individual responsibilities.

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  Rebel Athletic

  Mar 2022 - now

  Human Resources Assistant

  HR Assistant duties involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database to posting job ads. An important part of my role is to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. I also assist in creating policies, processes and documents.