Edwin Sim

Experience

• 

  National Computer Systems

  Oct 2006 - Sept 2009

  Technical Support Specialist

  1. Answers users’ calls and replying to emails sent by users2. Assists users in troubleshooting issues such as software errors, hardware failures, network issues and Lotus Notes problems3. Liaises with the relevant engineers and administrators in resolving the reported issues4. Liaises with hardware vendors for repairs on faulty systems

• 

  ST Engineering

  Oct 2009 - Dec 2021

  1) Took over project from existing PM2) Manage and monitor project financial status and timeline3) Ensure milestones requirements are met along with customers’ satisfaction 4) Plan and execute on-site acceptance test5) Address issues and enhancements raised by the end users by proposing possible solutions while taking into consideration of the remaining efforts and timeline6) Verify that all equipment all functional and security tagged prior to delivery7) Verify that all documents are produced accordance to customers requirements prior to delivery8) Support system warranty phase Show less 1) Work with product owner and end users on constructing and executing the product backlog2) Work with the development team to design workflows and software features3) Work with subject matter experts on data integration design and identification of key data parameters for data collection 4) Propose a baseline design which empowers new data sources to come onboard to join the data collection eco-system.5) Conduct software acceptance test and integration test to ensure data are stored in correct format and at the intended interval.6) Support and address ongoing software deployment issues on earlier version of the software.7) Part of the team that won the MINDEF Defence Technology Prize 2019 Team (Engineering) Award in 2019 Show less 1) Manage customers expectations2) Manage contractual requirements3) Manage and lead a young team to develop a J2SE program.4) Conduct requirement gathering discussions at user premises.5) Design software graphical user interfaces6) Produce software development documentations like use case specifications, software design descriptions.7) Conduct hazard analysis to review safety aspects of the software.8) Conduct unit testing using Parasoft JTest software to achieve software quality, improve development efficiency and productivity.9) Conduct acceptance test cases with customers.10) Support deployment of software at user premises.11) Conduct user training at user premises. Show less 1) Manage and lead a young team to develop a J2SE project.2) Conduct requirement gathering discussions at user premises.3) Produce software development documentations like use case specifications, software design descriptions.4) Conduct hazard analysis to review safety aspects of the software.5) Conduct unit testing using Parasoft JTest software to achieve software quality, improve development efficiency and productivity.6) Conduct acceptance test cases with customers.7) Support deployment of software at user premises.8) Conduct user training at user premises. Show less

  • Project Manager at ST Engineering Mission Software & Services

    Sept 2019 - Dec 2021

  • Scrum Master at ST Engineering Mission Software & Services

    Nov 2018 - Dec 2021

  • Project Manager at ST Electronics Info-Software Systems Pte Ltd

    Nov 2017 - Oct 2018

  • Software Manager at ST Electronics Info-Software Systems Pte Ltd

    Jan 2013 - Oct 2017

  • Software Lead at ST Electronics Info-Software Systems Pte Ltd

    Oct 2010 - Dec 2012

  • Software Engineer at ST Electronics Info-Software Systems Pte Ltd

    Oct 2009 - Oct 2010
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  Synapxe

  Jan 2022 - now

  • Senior Manager

    Jul 2024 - now

  • Lead Technical Analyst

    Jan 2022 - Jun 2024