Flavien Dogbo

Experience

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  Inveteron technologies & solutions

  Jan 2015 - Apr 2015

  Project Associate

  - Project work on Design and manufacturing of a thresher machine* Design of chain and sprocket mechanism * Conducted vibration analysis* In charge of CAD model * Implementation of manufacturing steps

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  Holcim

  Jul 2016 - Jan 2017

  Production Materials Planner junior

  RESPONSABILITIES :- SAP Production planning support * In charge of material requirement planning of spare parts and consumable * Prepared bill of materials of three production lines * Updated document management system * Load size and safety management of spare parts and consumable- Production planner * Implementation of plant's breakdown record programming and key performance indicator (MTBF) * Planning maintenance routine of critical equipment ( filtering and lubrication system) * Created standard operating procedure of bucket elevator - Safety officer * Inspected work from outside subcontrators for accuracy * Issued working permit before operation * Toolbox safety meeting organizer * Performed hazard assessment of working areaACHIEVEMENTS : - Effective and efficient maintenance organisation- Reduced the spare and consumable inventory value - Improved productivity by 20% while effectively analyzing and controlling the breakdown time - Growth of planning maintenance routine attainment by 10 %- Increase of equipment availability- Effective reporting and analysis on accidents- Understanding lifetime expectancy of parts and components Show less

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  Tata International Limited

  Feb 2018 - Nov 2019

  Automotive Service Advisor

  -In charge of writing daily reports and dispatching on time (service booking , express service breakdown ,spares parts and labour sales, incidents , service campaign)-Regular on site customers visits approximately 15 visits monthly- Running the project of opening 3 retailer shops in 3 months-Responsible for writing Complaint technical investigation reports to the plant-Calculating labour cost and verifying the estimated parts required for repair -Investigation of faults using TATA diagnostic software-Sales and negociation of annual maintenance contract up to 6 000 000 XOF monthly-Increased monthly labour sales to 13% and monthly sparts parts sales revenue up to 30 %-Keeping customers update about repairs done to their vehicles daily-Managing monthly spare parts forecast accounting for 25 000 000 XOF-Composed annual maintenance plan for 4 types of mobile equipments , bus , trucks, pick up and heavy trucks-Manage a staff of 15 people-Administrating of more than 10 insurance cases -Responding to customer's telephone inquiries on technical issues-Directing workshop service campaign every semesters Show less

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  DTP

  Dec 2019 - May 2022

  Maintenance planner and condition monitoring

  -Responsible for daily job cards screening approximately 20 per day -Reduced backlogs stock by 50%-In charge of Drill fleet weekly and monthly cost monitoring as per released budget-Equipments reception and commissioning (Liebherr, Caterpillar,Epiroc)-Responsible of weekly and monthly equipement forecast(major stoppage,PM,daily and weekly services) -Coordinating weekly pre-planning meeting with supervisors -Coordinating with logistics and purchasing department about parts supplied arrival in time -Oil analysis reports interpretation and recommandation for Drill unit roughly 6 per week-In charge of MTBF, MTTR ,Availability and planning compliance reports for drill fleet-In control of weekly equipments visual inspection and incidents reports-Managing Holes navigation system(HNS) implementation project on drilling machine-Smart Roc-Analysis of plant's equipments repetitive breakdown-Managing VIMS weekly report on mining trucks and perform VIMS monthly infrastructure audit-Perform monthly fleet assessment -Responsible for failure mode and effects analysis monthly session and reporting to plant manager-Familiar with Smart Roc D65 MK II , D65, ROC L8, , Caterpillar D9R, 777(serie F,D,G,E), 14M,16M,992K,6020B, Liebherr R934, R976,R9200,R9250,R9350-Monitoring critical parts , fast moving and slow moving parts with an optimization of sea and air orders -Running CTS and GET monitoring Show less

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  Neemba Côte d'Ivoire

  May 2022 - now

  Product support sales and service representative | Construction & Infrastructure | Energy

  - Proactively manage an account base of more than 10 customers in an assigned territory of Bouaké and north region- Apply good time and territory management practices while implementing a coverage plan- Perform basic machine inspections to generate opportunity for customer interaction and sales- Follow up on sales leads- Prospect for new customers and new parts/service revenue sources- Build collaborative relationships and ensure business integrity is maintained- Sell parts, service, condition monitoring, PM products, customer value agreements (CVAs), MARCs, and other dealer services to customers within a specified territory- Employ a "consultative selling" approach to identify and manage customer expectations- Keep customers informed of parts order and service work status- Counsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs.- Negotiate win-win outcomes to customer issues- Use Dealer Business System information (DBS or ERP) to manage sales opportunities within a territory- Maintain accurate customer equipment information within CRM system- Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the Dealership- Report competitive parts, service, and machine information and activity- Provide input/information into planning and budgeting process- Support new product introduction (NPI)- Understand parts, service, and machine performance literature and how to use the Service Information System (SIS)- Prepare quotes, sales contracts, and related paperwork necessary to close a deal Show less