Candy Downs

Experience

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  Mid Coast Maine Community Action

  Aug 2002 - Jun 2012

  Receptionist

  * Worked directly with the public, evaluating information, interacting with clients with an average flow in excess of 300 per week* Contacted appropriate programs, scheduled appointments, worked with other agencies; Maine Housing Authority, Coastal Enterprises Incorporated, United Way of Bath, and the Tedford Shelter* Provided direct services to diverse customer population/homeless, unemployed, elderly and disabled.* Liaison between clients and seven different resource agencies* Conducted interviews on client qualifications for heating assistance, tax preparation, rental assistance and disconnect notices.* Researched, organized and compiled information on Salvation Army, Food Banks, Fuel Assistance, Head Start and Women Infant and Children, to aid clients in relief of their hardships* Maintained a professional, courteous manner even when opinions were different or clients are irate* Utilized my sense of humor in both fun times and well as to ease situations Show less

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  King and Company Legends

  Jan 2010 - now

  Manager

  *Contact venues for show dates.* Set up performance required and tailored to each individual venue.*Write up contracts* Budget cost and expenses for each performance.* Sew personalized scarves* Run music and lighting for shows

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  Southern Midcoast Career Center

  Sept 2014 - May 2015

  Intern

  * Prepared and maintained records and case files, including documentation such as clients personal and eligibility information of clients average flow in excess of 130 clients per week* Getting information, working directly with the public, evaluating information, interacting with customers and computers and communicating with supervisors and peers in written form, e-mail or in person for eight months while interning* Established rapport with clients and made them feel at ease*Used social perceptiveness, being aware of other's reactions and understanding why they react the way they do* Maintained confidentiality* Used critical thinking, logic and reasoning to identify the strengths and weakness of clients to find alternative solutions if necessary* Provided direct services to diverse customer population; homeless, unemployed and disabled Show less

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  Goodwill Industries of Northern New England

  Jul 2015 - Dec 2015

  Employment Counselor Assistant / Workforce Solutions

  Assisting with intakes, meeting with clients helping to match clients with employment and or training. Entering data and updating files. Working with Work Force Solutions programs.Currently in a work experience program and OJT. Learning about the programs by being enrolled in the programs.

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  United Way of MidCoast Maine

  Aug 2015 - Nov 2015

  Loaned executive / campaign assistant

  Hold RalliesPresent at group meetingswork with volunteers to plan workplace campaignsbrainstorm ideas for rallies, themed drives Schedule appointmentsWork with employers and volunteers to match up best ideas for successful campaign

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  Independence Association

  Dec 2015 - now

  Adult Community Case Manager