Cassidy Campbell

Cassidy Campbell

Computer Support Intern

Followers of Cassidy Campbell16 followers
location of Cassidy CampbellPortland, Oregon, United States

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  • Timeline

  • About me

    Sr Technical Support Analyst (STSA) at CDK Global

  • Education

    • Idaho State University

      2017 - 2020
      Associate of Applied Science Information Technology 3.52
  • Experience

    • Shoshone-Paiute Tribes

      May 2019 - Jul 2019
      Computer Support Intern

      -Small team of 3 people; different depths of knowledge on certain topics soteamwork and collaboration was key to figure out different problems.- Responsible for upgrading computer lab and assigningprivileges to insure network and machines were safe-Created and recorded inventory of computers and equipmentpurchased/disposed- Assisted with replacing older/outdated computers throughoutthe Headquarters.-Assisted in basic troubleshooting of computers and personal and network printers-Installed/Upgraded Windows 7 to 10 OS and MS Officeapplications- Replaced hard drives/disposed of them properly-Attained knowledge on a government structurednetwork and how it operates. Show less

    • Idaho State University

      Sept 2020 - Nov 2020
      Career Path Intern for College of Education

      Helped Assistant Dean with data projects -Quickly learned how to use the database and started projects within the week -Imported data into Filemaker and placed data in correct area within layout -Reorganized layouts and fixed portals as they needed to be updated-Learned scripting to add script triggers so specific data matched between databases -Handled sensitive data and observed how a college handles old, new, and incoming data-Worked with Taskstream to complete and rearrange plans of study-Created and logged all equipment and rearranged storage room. Show less

    • CDK Global

      Mar 2021 - now
      • Sr Technical Support Analyst

        Nov 2024 - now
      • Client Technical Analyst l

        Mar 2021 - Nov 2024
  • Licenses & Certifications