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Vanessa Novkova

Vanessa Novkova

Customer Service Representative

Followers of Vanessa Novkova267 followers
location of Vanessa NovkovaBulgaria

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  • Timeline

  • About me

    Account Support Manager at Hewlett Packard Enterprise

  • Education

    • 91. German Language High School "Prof. K. Galabov"​ Sofia, Bulgaria

      2010 - 2015
      High School Diploma German Language and Literature

      Activities and Societies: Interact

    • Sofia University

      2015 - 2019
      Bachelor's degree Natural Resource Recreation and Tourism

  • Experience

    • TELUS International Europe

      Feb 2016 - Apr 2017
      Customer Service Representative

    • Newport Hotel Group

      May 2017 - Sept 2017
      Room Attendant

    • Gap Inc.

      Aug 2017 - Sept 2017
      Sales Associate

    • GAN

      Nov 2017 - Oct 2018
      Customer Service Representative

    • Hewlett Packard Enterprise

      Oct 2018 - now

      • Account Support Manager

        Jan 2024 - now

      • Account Support Specialist

        Oct 2018 - Jan 2024

  • Licenses & Certifications

    • DSD der KMK Stuffe 2 Niveau C1

      Kultusministerkonferenz
      May 2015

    • ITIL Foundation Level

      AXELOS Global Best Practice
      Dec 2022

    • Certificate in Advanced English

      Cambridge Assessment English
      Jun 2014

    • Signature Service

      Wilson Learning
      Apr 2019

  • Volunteer Experience

    • Volunteer

      Issued by ONE DESIGN WEEK on Jun 2014
      ONE DESIGN WEEKAssociated with Vanessa Novkova

    • Intern

      Issued by ABVG Trade Ltd. on Apr 2014
      ABVG Trade Ltd.Associated with Vanessa Novkova