Robert Heller

Experience

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  Peppermill Resort Mesquite

  Jan 1987 - Jan 1991

  Casino Manager and Director of Marketing

  800 room resort featuring an 18 hole professional golf course, professional trap, skeet and sporting clays shooting range, 6 Olympic-size swimming pools, putting green-lagoon, 800 slots, 35 table games, keno, poker room, entertainment stage, 350 seat buffet restaurant, gourmet steak house and two coffee shops located 75 miles east of Las Vegas attracting a primary player base from southern California and a strong secondary player base, Sundays through Thursdays, from the city of Las Vegas, itself.In Mesquite, we coined the phrase, "What happens here, stays here", appealing to casino workers throughout Las Vegas. Following a five-year property audit by the Nevada Gaming Commission audit team, Richard Teng, lead auditor for the state, recommended our management team for special recognition for the cleanest audit he had ever performed of a major hotel casino in southern Nevada.Our management team, Bud Likes, Keith Wallace and myself, increased "this time last year" earnings by over 60% each succeeding year for three straight years until the property sold. Mas kaunti

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  Dubuque Casino Belle

  Jan 1991 - Jan 1992

  Managing Director

  First licensed casino riverboat in Iowa. Hired and trained the HR manager, formulated Human Resources policies, systems, forms and functions. Next, set up cashier and vault systems for satellite operations on the vessel seamlessly merging with a land-based control center. Trained the surveillance manager and set up all training for surveillance observers. Streamlined slots and table games systems and operations. Finally, I trained family members of the owner to take over management of boat operations according to preset terms in my work contract. Mas kaunti

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  Casino Magic Corp.

  Jan 1992 - Jan 1994

  Table Games Manager, Director of Development, VP South America

  First table games manager for the most successful casino on the Mississippi Gulf Coast during 1992 - 1993. Highest earnings per square foot of gaming, worldwide, 1993. Top stock on the NASDAQ exchange, 1993, soaring from $5 issue price to $87 the first year.I recruited, trained and hired casino personnel, developed policies, procedures and operations systems and functioned in a compliance role with substantial former experience with gaming regulators in Nevada and Iowa prior to opening in Mississippi.Following unprecedented success in Bay St. Louis, I opened Casino Magic Biloxi as Executive Games Manager overseeing both casino operations. I later joined the development team as Director, expanding company operations to Europe at Casino Magic Porto Carras, Greece, and to South America at Casino Magic Neuquen, Argentina. Mas kaunti

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  Foxwoods

  Jan 1992 - Jan 1992

  Floor
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  Casino Magic Neuquen S.A.

  Jan 1994 - Jan 1997

  General Manager and C.O.O.

  Vice President South America for the parent company, Casino Magic Corp.; President of the Argentina subsidiary company, Casino Magic Neuquen, S.A.First American public company- owned casinos in South America located in the cities of Neuquen and San Martin de los Andes. Achieved over 50% EBITDA, returned full costs of development in the first two years of operations, tripled the original work force, earnings soared with highest customer counts out of 72 casinos in the country and relocated the sister casino in the Andes mountains to city center to become a major tourist destination. Patricio Perkins, former GM for Oppenheimer investment bank in Buenos Aires, credited our business practices for making substantial positive contributions to the economy and culture in the Patagonia Region of Argentina. Mas kaunti

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  Gold Strike Resort

  Jan 1997 - Jan 1999

  Casino Manager

  Recruited by Mike Ensign, COO of Mandalay Bay Resorts, Inc. to return to the U.S. to rebuild the lost player base of an unsuccessful Circus Circus casino in northern Mississippi. I took this property from the bottom, ninth, position in earnings per gaming position within the local market area to a new position at the top of the competition with the highest earnings per unit after just 18 months. This was the showcase property to set the new company identity in advance of the opening of Mandalay Bay Resort, Las Vegas. Company stock price shares doubled due to this property establishing the new trend others would later follow. Mas kaunti

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  Trilenium Casino, Buenos Aires

  Jan 1999 - Jan 2002

  General Manager (Gerente General)

  Largest casino resort in South America at 200,000 square feet on three levels featuring 1,750 slots with high limit slot room, 84 table games, stage and show room, Stefano's gourmet restaurant with attached wine bar, 250 seat buffet restaurant, fast food court with four exceptional food outlets, enclosed cantina bar with satellite electronic roulettes, multiple casino bars, gift shop and player's club all situated within a large sports venue with outdoor arena seating and amusement rides bordering the famous canals of Tigre. Mas kaunti

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  Boldt, S.A.

  Jan 1999 - Jan 2002

  Director of Casinos

  Corporate Director for casinos located throughout Buenos Aires Province, including Trilenium. A major public company on the Argentine Bolsa, Boldt operates 70% of Argentina lotteries plus multiple facilities that include Casino Central in the beach resort of Mar del Plata.

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  Grand Hotel & Casino Iguazu

  Jan 1999 - Jan 2001

  President and General Manager

  Recognized as one of the premier 100 small hotels worldwide, recruited to return to South America to manage this spectacular facility as a satellite operation to Trilenium Casino Buenos Aires, then under construction

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  Casino Solutions: Short Term Contracts

  Jan 2014 - now

  President and CEO

  Active or confidential assessments:**Startups, Turnarounds, Design and Floor Plan Assessments, Efficacy of Marketing Image, Market Positioning, Management or Supervisor Training, Staff Assessments,Business Plans, Marketing PlansInternal Control Systems compatible with minimum standards jurisdictions as well as any New Jersey regulatory modelAudit Systems compatible with each regulatory modelTraining Manuals: Craps, Blackjack, Baccarat, RouletteProcedure ManualsShort term contracts onlyMy Startups: HIGHEST ROI, MOST POPULAR, BEST KNOWN Buenos Aires: opened the largest and most successful casino resort in South America, Trilenium in Tigre Patagonia: opened the first privatized and quickly the busiest American casinos in Patagonia, Casino Magic Mississippi Gulf Coast: opened the most profitable casino in the world “per square foot of gaming”, 1993 o #1 NASDAQ stock propelled by casino earnings, calendar year 1993 ($5 to $87) Iowa: Managing Director for the first licensed casino riverboat in the United States, Dubuque Casino Belle, full debt retired after the first year My Turnarounds: All #1 Montevideo: Carrasco Casino, Conde Nast travel magazine’s “top new destination resort”, April, 2014 issue Iguazu Falls, Argentina: featured, “top 100 best small hotels”, world-wide, Grand Hotel Iguazu Northern Mississippi: Gold Strike Resort, #1 Tunica resort, rebranded the company image for Mandalay Bay  Peppermill Mesquite: Vegas’ #1 playground, “What happens here stays here”, started there! Mas kaunti

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  Carrasco Casino Resort Montevideo

  Jan 2014 - Jan 2014

  Managing Director and COO

  Spectacular Casino Resort and architectural Icon in Montevideo, Capital city of Uruguay. Featured as one of the top ten new travel destinations in April 2014 Conde Nast travel magazine. Featured in W.E.B. Griffin "Honor Bound" book series.