Neeraj Sharma

Experience

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  Deutsche Bank

  Jul 2015 - Jun 2018

  Financial Analyst

  1. Responsible for treasury operations using payment methods such as Letters of credit, open accounts, advance payment, documentary collections.2. Conducted investigations and research on potentially suspicious clients using various internal and external systems and databases.3. Assisted the trade finance team with managing risks by analyzing the root cause of issues and identifying the potential impact on the business.4. Ensured trade finance operations were in line with the defined SLAs by identifying potential operational inefficiencies and verifying the risk mitigation control requirements.5. Engaged and worked collaboratively with Deutsche bank’s internal control functions, ensuring relevant transaction records are maintained and kept up to date.6. Completed Compliance investigation requests in adherence to relevant Standard Operating Procedures (SOP), which also made reference to relevant policies including the Global Compliance Policy whenever required.7. Performed thorough investigation on hits in close coordination with the different internal embargo teams, including the relationship managers.8. Worked in close and continuous collaboration with other team members and stakeholders to achieve set objectives and resolve any issues during daily tasks. Show less

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  Biswakarma Engineering Works

  Jun 2018 - Jun 2019

  Operations Analyst

  1. Managed client queries and request and was the sole point of contact for the same.2. Proactively ensure that the sales target is defined and meet and ensure customer satisfaction.3. Served as a team Leader on Multiple projects and reviewed the work of team members. consistently delivered quality client services.4. successful acquired new clients and retaining and managing of the old client.5. Hit the sales target every quarter which increased the revenue of the company by 20 percent per annum. Show less

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  BNY Mellon

  Nov 2021 - Feb 2022

  Financial Services Administrator

  1. Managed a high volume of accounts, and authenticated payment instructions as part of the payment authentication process, returned mail if there were any discrepancies, and made callbacks to clients.2. SOD, Intra-day, and EOD reports were forwarded to the relevant supervisor queue, and all check- sheets were completed for accuracy.3. Created excellent communication with CSM and clients via phone and email.4. Worked calmly under high-pressure situations, handled the huge volume of payments and authenticated them on cut-offs and priority basis.5. Maintained return log and generated reports which helps to find out duplicate payments.6. Supported key business clients and provided them with superior client services. Show less