Fred Hart

Experience

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  Con-way Central Express (CCX)

  May 1988 - Aug 1989

  Manager
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  Airborne Express US

  Aug 1989 - Sept 2003

  Station Services Manager

  Directed daily operations of 45-employee station. Ensured optimal quality of service, productivity, and profitability, as well as safety and security.Spearheaded budgeting, planning, purchasing, cost control, and review of accounts payables. Conducted employee development/training and contract negotiation with local contractors/vendors.Ensured compliance with state, federal, and company regulations. Received the “Silver Apex Award” for passing four consecutive 100% quality assurance company audits for Service, Security, and Safety.Analyzed data on station service performance. Developed contingency plans for operational issues.Developed the business resulting in growth from 600 shipments per day to 4500 per day, and increasing the station fleet from 8 trucks to a 25-truck operation. Show less

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  DHL EXPRESS

  Sept 2003 - now

  Responsible for annual Contract Cost Budget of over $500 Million USManage, review, and analyze the U.S. Independent Contractor network which includes 192 contracts in the United States. Contractor network servicing the United States footprint.Develops, negotiates, and executes contracts with independent contractors.Assists in developing a corporate stance regarding contract issues.Business analysis review of industrial engineering processes for costs considerations.Financial management review of corporate objectives.Responsible for appropriately and accurately setting up contracts.Reviews contracts for adherence to approved policies.Analyzes, calculates, and determines rates to be implemented into contracts.Researches, analyze, and communicates potential cost reduction areas to management and executives.Provide functional guidance, advice, and training to less-experienced contract professionalsProvides guidance and recommendations to Area Vice Presidents, Regional Field Service Directors, and Service Center Managers. Show less Manage 40 truck operation and direct a workforce of 64 employees, associates, and contractors. Oversee pickup and delivery operation of area accounts averaging 5000 packages/2220 stops per day.Analyze, monitor, control, and authorize Service Center expenses. Administer payroll and budgeting for controllable costs. Hire and train personnel, manage training documentation, and conduct performance follow-ups.Direct customer service personnel, as well as vendor, employee, and contractor relations.Handle service performance for internal and external audit compliance.Corporate trainer presenting and facilitating modules and programs to staff as assigned.Directed integration of Airborne Express and DHL Express operations into a single unit merging services for the Lansing/Jackson markets. Trained employees on changes and new corporate culture. Show less

  • Director, Vendor Contract Relations

    May 2007 - now

  • Service Center Manager

    Sept 2003 - May 2007